Administrative Assistant / Medical Services (Aiken)

State of South Carolina; Wagener (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision, long-term, and

life insurance for employees and their

15 days annual vacation

15 days sick leave

13 paid holidays

Paid Parental Leave

S.C. Deferred Compensation

SCRS & ORP retirement plans

Job summary

The Department of Behavioral Health and Developmental Disabilities – Office of Mental Health in Aiken, SC is seeking an Administrative Assistant / Medical Services to help individuals and families navigate challenges and achieve long-term wellness.

This full-time position is located at ABMHC, 1135 Gregg Hwy, Aiken, SC, and involves supporting medication management, prior authorizations, patient assistance, and general administrative duties in a collaborative healthcare environment.

Qualifications

• High school diploma and related work experience; a bachelor’s degree may substitute.
• Ability to lift 10 pounds and operate a state vehicle.
• Experience in healthcare setting; prior authorizations experience is a plus; bilingual abilities are a plus.

Responsibilities

• Assist with medication refills, prior authorizations, and patient assistance applications.
• Comply with policies and all relevant laws and agency procedures.
• Help ensure the ABMHC area is CARF accredited.
• Assist medical staff with monitoring charts, labwork liaison, and MAPS compliance.
• Pursue professional development through supervision, training, and licensure where applicable.
• Provide administrative support to medical staff and coordinate meetings with pharmaceutical representatives; take quarterly meeting minutes.
• Maintain medication rooms per SC Pharmacy Board requirements and log medications.

Skills

Bilingual English/Spanish

Healthcare experience

Administrative support

Education

High school diploma

Job description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Medical Services (Aiken), who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801.

Responsibilities for the Administrative Assistant / Medical Services (Aiken)

• Assist with medication refills, prior authorizations and patient assistance applications. This includes consultation with prescribers and pharmacies and communicating with patients/families. Employee will follow ABMHC Policy "Management of Prescription and Nonprescription Psychotropic Medications."
• Comply with Corporate Compliance Policy; all State and Federal laws; all Agency and Center policies and procedures.
• Help ensure area is CARF accredited.
• Assist medical staff with monitoring charts for attendance, labwork liaison and follow up, compliance with controlled medication policies including obtaining urine drug screens.
• Pursue professional development through collegial consultation, supervision, continuing education, training, and licensure/certification as applicable.
• Provide administrative assistance to medical directory/APRNs/MDs and coordinates meetings with pharmaceutical representatives. Takes minutes at the quarterly medical staff meeting.
• Help ensure that medication rooms are maintained per SC Pharmacy Board. Medication is secured and logged accordingly.

Additional Requirements

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be submitted for the related work experience.
  • Ability to lift 10 pounds and operate a state vehicle.

Experience

• Experience in healthcare setting
• Experience with processing and submitting prior authorizations for medications.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must

• Have the ability to exercise discretion in interpreting and applying established departmental policies and procedures.
• Have the ability to carry out complex oral and/or written instructions.
• Have the ability to communicate verbally and/or manually and in writing with staff and other agencies.
• Have the ability to deal courteously and effectively with the public.
• Have the ability to utilize electronic health record.
• Have knowledge of the principles, policies and practices of office management.
• Have the ability to train other employees.
• Have knowledge of medical terminology.
• Must attend Supervision which may vary from direct to general supervision and guidance, dependent upon on-the-job experience and responsibilities.
• Be responsible for BHDD and Center policies and procedures and State policies, procedures, and regulations.
• Hold a valid driver's license and have dependable and reliable transportation.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

Essential

This position is essential and may be called back during crises/disasters/emergencies.

Travel

This position may require travel between clinics.

Equal Employment Opportunity

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Benefits

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.