Lead Accounting Technician - Billing & AR Specialist

Vance-Granville Community College; Henderson (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Retirement plan

Leave (faculty earn sick leave; staff)

Professional development

Supplemental insurance plans

Employee assistance program (EAP)

Additional benefits

Job summary

Vance-Granville Community College on the Henderson campus seeks a Lead Accounting Technician to manage accounts receivable, sponsor invoices, student refunds, and other billing duties within the Business Services Department.

Under supervision, you will oversee daily operations, reconcile deposits, process refunds, and support financial aid timelines, ensuring accuracy and compliance. Telework is not available; on-site work is required in Henderson, NC.

Qualifications

• Associate degree or coursework in Accounting, Finance, Business Administration, or related field, and 3–5 years of related experience.
• Proficiency in Microsoft Office, including Excel and Word.
• Detail-oriented and able to learn quickly.
• Adaptable to a fast-paced environment.
• Ability to keep information confidential and secure.
• Ability to work as part of a team and willingness to assist with team projects.

Responsibilities

• Provide daily operational support to Accounting Technician-Student Accounts and Accounting Technician-Collections to promote efficient operations, accuracy, and high standards of customer service.
• Serve as the primary backup to the Accounting Technicians in Student Accounts and Collections for daily receipts and deposits, student assistance, student invoices, collection efforts, and coverage during the Accounting Technicians’ absence.
• Assist students with account, payment plan, and refund questions.
• Obtain authorizations and process curriculum sponsorships.
• Perform monthly reconciliation of deposits and funds collected for month‑end balancing.
• Perform monthly reconciliation of credit cards, Square, and other noncash transactions.
• Validate deposit slips and prepare monthly reconciliation of satellite deposits.
• Process accounts receivable billing verification reports and resolve billing errors weekly.
• Monitor and resolve unallocated payments daily.
• Review debt appeals and prepares decision letters.
• Process student and financial aid refunds.
• Prepare internal check requests for sponsorships.
• Reconcile third‑party scholarships.
• Reconcile veteran sponsorships.
• Prepare all invoices for sponsorships and receivables. Mail or email invoices after review.
• Process sponsor refunds.
• Process monthly accounts receivable maintenance utilities and reports, and lead efforts to identify and resolve payment allocation discrepancies to ensure accurate accounting records.
• Add miscellaneous charges to student accounts.
• Assist with the review of Business Office restrictions.
• Facilitate collection activities, providing guidance and support to Accounting Technician-Collections to ensure accurate, timely, and efficient billing processes.
• Review sponsor account balances and the aging report. Send second or final notices and monitor collections.
• Maintain and validate tuition and fee tables, waivers, and student types within the College's financial system to ensure accurate billing, compliance with approved rates, and effective internal controls.
• Collaborate with the Financial Aid Director and Registrar to establish, communicate, and monitor key financial aid dates, payment deadlines, and related student billing timelines.
• Coordinate payment reminder schedules and student payment deadlines, generate nonpaid student reports, distribute payment notifications, and collaborate with the Financial Aid Office and Registrar's Office to support the deregistration process.
• Process financial aid disbursements, reductions, and Return of Title IV Funds for all students.
• Collaborate with the Financial Aid Director to return funds for uncashed excess aid checks.
• Collaborate with the Directors in Business Services to process escheats for student refunds.
• Review and analyze bookstore invoices with Accounting Technician-Student Accounts to verify accuracy, identify discrepancies, and ensure appropriate account charges.
• Draw down federal grant funds from the U.S. Department of Education’s grant management system (G5).
• Assist with the replacement check process for student and financial aid refunds.
• Provide training for new cashiers.
• Perform necessary steps to rebill account balances.
• Maintain petty cash balances and prepare monthly reconciliation.
• Process 1098-T tuition statements.
• Perform other duties as assigned, including project and committee work.

Skills

Microsoft Office

Excel

Word

Detail-oriented

Confidentiality

Team collaboration

Education

Associate degree or coursework in Accounting/Finance/Business Administration

Tools

Datatel (Colleague) software

Job description

Vance-Granville Community College on the Henderson campus seeks a Lead Accounting Technician to manage accounts receivable, sponsor invoices, student refunds, and other billing duties within the Business Services Department.

Under supervision, you will oversee daily operations, reconcile deposits, process refunds, and support financial aid timelines, ensuring accuracy and compliance. Telework is not available; on-site work is required in Henderson, NC.