LCL Export Customer Service Coordinator — Chicago

Shipco Transport Inc.; Chicago (IL); Presencial; USD 30 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Life insurance

Vision insurance

STD

LTD

Flexible benefits account

Wellness program

401(k) match

Resumo da oferta

Shipco Transport Inc. in Chicago, IL seeks an experienced LCL Export Customer Service Coordinator to join our veteran Customer Service team.

This full-time role reports to the LCL Export Customer Service Manager and offers hourly compensation of $22.00-$26.00 with full benefits and opportunities for growth. The ideal candidate will have a background in LCL ocean export, strong data entry, and excellent written and verbal communication.

Qualificações

• Minimum 3 years’ experience in LCL ocean export customer service and/or operations (preferred but not required).
• Knowledgeable in all aspects of export customer service and/or operations.
• Strong data entry skills required.
• Excellent verbal and written communication, organization, attention to detail, and ability to work in a fast-paced, multi-tasking environment.
• Resourceful and out-of-the-box thinking.
• Reports to the LCL Export Customer Service Manager.

Responsabilidades

• Assist customers with bookings, quotes, pickups, and general transportation questions.
• Ensure Inland Pickups are followed through, and Inland Transportation agreements are met.
• Coordinate with overseas offices and agents for approvals.
• Troubleshoot between customers and Shipco/Agent offices.
• Ensure shipments comply with US Export laws and regulations.
• Other duties as assigned.

Conhecimentos

LCL export

Customer service

Data entry

Communication

Organization

Multi-tasking

Problem solving

NVOCC experience

Descrição da oferta de emprego

Shipco Transport Inc. in Chicago, IL seeks an experienced LCL Export Customer Service Coordinator to join our veteran Customer Service team.

This full-time role reports to the LCL Export Customer Service Manager and offers hourly compensation of $22.00-$26.00 with full benefits and opportunities for growth. The ideal candidate will have a background in LCL ocean export, strong data entry, and excellent written and verbal communication.