LC/MS Training Lead, Global Field Services

SCIEX; Worcester (MA); On-site; USD 115,000 - 125,000; Full time

Job summary

SCIEX, a Danaher operating company, is seeking a LC/MS Service Trainer in Marlborough, MA, onsite. You will develop and deliver workflow-based LC/MS training for Field Service Engineers, covering sample prep, method development, data acquisition, processing, and reporting.

You will create instructor-led, virtual, and hands-on trainings, strengthen troubleshooting, design curricula, and partner with Global Service Support to support new product introductions.

Qualifications

• Bachelor's degree in Chemistry, Science, Medical Technology or related field with LC/MS experience or an Associate's degree with 5+ years of experience.
• 1+ year experience creating training materials and learning content.
• Demonstrated experience supporting analytical workflows including LC/MS sample prep, method setup, instrument operation, data acquisition, processing and results interpretation.
• Experience developing and delivering technical training programs for engineers, technical specialists, or laboratory personnel.
• Proven ability to collaborate with cross-functional teams.

Responsibilities

• Develop and deliver LC/MS workflow training programs for Field Service Engineers.
• Create instructor-led, virtual, and hands-on training translating complex concepts into practical service applications.
• Strengthen field troubleshooting capabilities through training of service personnel.
• Design and maintain curricula and learning resources including exercises, assessments, and digital content.
• Partner with Global Service Support to support new product introductions and improve service performance.

Skills

Training content creation

Cross-functional collaboration

LC/MS troubleshooting

Education

Bachelor's degree in Chemistry/Science/Medical Technology

Associate's Degree in relevant fields

Tools

SCIEX OS software

Analyst software

SCIEX mass spectrometry platforms (Triple Quad/QTRAP/TOF)

Job description

SCIEX, a Danaher operating company, is seeking a LC/MS Service Trainer in Marlborough, MA, onsite. You will develop and deliver workflow-based LC/MS training for Field Service Engineers, covering sample prep, method development, data acquisition, processing, and reporting.

You will create instructor-led, virtual, and hands-on trainings, strengthen troubleshooting, design curricula, and partner with Global Service Support to support new product introductions.