Law Library: Reserves Processing Assistant

The University of Chicago; Chicago (IL); On-site; USD 2,679,000 - 3,129,000; Full time

Job summary

The University of Chicago Library is seeking an Assistant for Access Services in the D’Angelo Law Library to perform a broad range of tasks, including all processing for course reserves, opening the circulation desk, and assisting at the reserves room. You will ensure accurate material lists and responsive service to Law School faculty and students.

Responsibilities include processing reserves, maintaining online and physical reserves records, and coordinating with campus staff.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Related library experience or an equivalent combination of position-related experience and education required.
• Experience: Significant related customer service experience within a library, retail, or similar environment required.
• Experience: Working with a variety of computer systems and applications preferred.

Responsibilities

• Process requests for hard copy and electronic course reserves material for all Law School courses using the integrated library system and other applications.
• Correspond with Law School faculty and staff to collect and maintain an accurate list of material needed for Law School course reserves.
• Retrieve material from the bookstacks to be processed for reserves and/or scanned for electronic course reserve.
• Refer materials that are missing or not held by the Library to acquisitions staff for purchase.
• Monitor and respond to email reports concerning reserves, and communicate with reserves staff at other campus libraries to address potential problems.
• Maintain an up-to-date list of course reserve materials on the library’s website and in a binder and iPad at the circulation desk.
• Open the circulation desk and reserve room in the morning and provide exceptional customer service during regular shifts at the circulation desk.
• Maintain the library’s exams, faculty memo, and student answers webpage and print archive of exam materials.
• Perform other duties as assigned.

Skills

Interpersonal skills

Customer service

English communication

Education

High School Diploma or equivalent

Library experience

Customer service experience

Tools

Library systems

Microsoft Office

Adobe Creative Suite

Job description

The University of Chicago Library is seeking an Assistant for Access Services in the D’Angelo Law Library to perform a broad range of tasks, including all processing for course reserves, opening the circulation desk, and assisting at the reserves room. You will ensure accurate material lists and responsive service to Law School faculty and students.

Responsibilities include processing reserves, maintaining online and physical reserves records, and coordinating with campus staff.