Access Services Reserves Processing Assistant

University of Chicago; Chicago (IL); On-site; USD 27,000 - 31,000; Full time

Job summary

University of Chicago Library invites applicants for an Access Services Reserves Processing Assistant. This onsite role opens the D'Angelo Law Library reserves and supports circulation operations with a focus on course reserves processing and serving patrons at the Circulation Desk.

Responsibilities include processing hard copy and electronic reserves, communicating with faculty, updating reserve lists, and assisting with the exams and memo archives.

Qualifications

• High School Diploma or equivalent required.
• Significant related customer service experience within a library, retail, or similar environment.
• Experience with a variety of computer systems and applications; familiarity with library automation systems preferred.

Responsibilities

• Process requests for hard copy and electronic course reserves material for all Law School courses using the integrated library system and other applications.
• Correspond with Law School faculty and staff to collect and maintain an accurate list of material needed for Law School course reserves.
• Retrieve material from the bookstacks to be processed for reserves and/or scanned for electronic course reserve.
• Refer materials that are missing or not held by the Library to acquisitions staff for purchase.
• Open the circulation desk and reserve room in the morning and provide exceptional customer service during regular shifts at the circulation desk.

Skills

Customer service

Communication in English

Teamwork

Interpersonal skills

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Adobe Creative Suite

Library systems

Job description

## Access Services Reserves Processing AssistantApply: Onsite: Chicago, IL: Full time: Posted Today: JR35372**Department**Library DLL - User Serv - Access Services**About the Department**Widely known as guardian of one of the largest academic library collections in North America, the University of Chicago Library is redefining its role as a provider of services within an increasingly open global knowledge ecosystem. We value open and equitable access to knowledge, freedom of speech and inquiry, and working in partnership within and beyond the UChicago community. We are creating a working environment that embraces innovation and respect and that celebrates and develops staff. As part of the University of Chicago, we offer a wide variety of strong benefits and programs to academics and staff. From a choice of comprehensive health plan options and wellness programs, short and long-term disability insurance, continuing education opportunities including educational assistance plans, competitive retirement plans and paid time off (vacation, personal and University holidays), we’re committed to providing benefits and a work environment that matters!**Job Information****Job Summary:**Under the supervision of the Access Services and Reference Librarian and following departmental guidelines, performs a broad range of library tasks as part of the D’Angelo Law Library Access Services department, including all processing tasks for D’Angelo course reserves. The Assistant opens the Library, the Circulation Desk and Reserves Collections Room Tuesday-Saturday and participates in a rotating schedule for staffing the Circulation Desk. During interims and Summer Quarter, the schedule for this position will change to Monday-Friday. **Responsibilities:** * Process requests for hard copy and electronic course reserves material for all Law School courses using the integrated library system and other applications.* Correspond with Law School faculty and staff to collect and maintain an accurate list of material needed for Law School course reserves.* Retrieve material from the bookstacks to be processed for reserves and/or scanned for electronic course reserve.* Refer materials that are missing or not held by the Library to acquisitions staff for purchase.* Monitor and respond to email reports concerning reserves, and communicate with reserves staff at other campus libraries to address potential problems.* Maintain an up-to-date list of course reserve materials on the library’s website and in a binder and iPad at the circulation desk.* Open the circulation desk and reserve room in the morning and provide exceptional customer service during regular shifts at the circulation desk.* Maintain the library’s exams, faculty memo, and student answers webpage and print archive of exam materials.* Perform other duties as assigned. **Competencies**: * Manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with patrons, staff, faculty, students and others.* Communicate effectively in English, both orally and in writing.* Identify priorities.* Work effectively with supervisor and as a part of a team.* Flexibility and adaptability in managing tasks to meet changes in procedures, processes, and technology.**Additional Responsibilities****Education, Experience, or Certifications:****Education:** * High School Diploma or equivalent required.**Experience:** * Related library experience or an equivalent combination of position-related experience and education required.* Significant related customer service experience within a library, retail, or similar environment required.* Experience working with a variety of computer systems and applications preferred.**Technical Knowledge or Skills:** * Ability to learn and adapt to a variety of new computer systems and applications required.* Experience with Library automated systems preferred.* Experience using Microsoft Office Suite and Adobe Creative Suite preferred.**Working Conditions and Physical Requirements:** * Ability to sit or stand for long periods; ability to shelve and retrieve book and other library materials; position requires lifting, carrying, pushing, pulling, and reaching.* Ability to move and lift up to 50 lbs. and push loaded book trucks, ability to handle large and oversized volumes; frequent use of a computer.* Ability to use computers extensively for 4 hours or more. **Pay Range:*** $19.45 - $22.71 per hour**Required Documents:** * Resume* References (3)The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. When applying, the document(s) **MUST** be uploaded via the **My Experience** page, in the section titled **Application Documents** of the application.**Benefit Eligibility**YesThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.**Pay Rate Type**Hourly**Pay Range**$19.45 - $22.71The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.**Scheduled** **Weekly Hours**37.5**Union**024- Local 743, I.B.T. Clerical**Job is Exempt**No**Drug Test Required**No**Health Screen Required**No**Motor Vehicle Record Inquiry Required**No**Posting Date**2026-10-06