Laundry Services Specialist - Project & Customer Liaison

SERVPRO of Farmington & Farmington Hills; Farmington Hills (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Farmington & Farmington Hills seeks a motivated Laundry Specialist to act as a liaison for customer needs in textiles cleaning. You will work directly with clients to monitor project status and provide estimates.

The ideal candidate has strong customer service skills, detail orientation, and at least 1 year of related experience. This is a full-time, on-site role requiring excellent communication as you expand laundry services.

Qualifications

• 1 year of customer service or office-related experience.
• Ability to multitask and remain detail oriented.
• Knowledgeable in relevant computer applications.

Responsibilities

• Oversee project communication with customers and stakeholders.
• Monitor project status and documentation.
• Create preliminary estimates using software.
• Collaborate with Project Managers for accurate documentation.

Skills

Strong communication skills

Detail oriented

Customer service skills

Education

High school diploma/GED

Tools

Estimating software

Job description

SERVPRO of Farmington & Farmington Hills seeks a motivated Laundry Specialist to act as a liaison for customer needs in textiles cleaning. You will work directly with clients to monitor project status and provide estimates.

The ideal candidate has strong customer service skills, detail orientation, and at least 1 year of related experience. This is a full-time, on-site role requiring excellent communication as you expand laundry services.