Laundry Attendant - Hilton Cleveland Downtown

AECOM; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Un hôtel de premier plan à Cleveland recherche un Laundry Attendant passionné pour maintenir une offre constante de linge propre, tout en contribuant à une expérience client exceptionnelle. Ce rôle exige une pensée attentive à la qualité et un engagement à répondre aux besoins des clients dans un environnement dynamique.

Qualifications

• Capacité à travailler en équipe et à se concentrer sur l'expérience client.
• Fiabilité et ponctualité dans le traitement du linge.
• Capacité à s'adapter à une variété de responsabilités.

Responsibilities

• Effectuer tout le traitement du linge: collecte, transport, tri, lavage, séchage, pliage.
• Maintenir la propreté des machines et de la zone de blanchisserie.
• Répondre rapidement aux problèmes de service client.

Skills

Dependability

Customer Focus

Adaptability

Job description

A Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.

**What will I be doing?**

As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading \(washers, dryers and chutes\), ironing, folding, storing and delivering
+ Maintain cleanliness of laundry machinery and laundry area
+ Maintain stock levels
+ Respond to guest service issues in a timely, friendly and efficient manner
+ Perform additional laundry services, as needed

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Housekeeping and Laundry_

**Title:** _Laundry Attendant \- Hilton Cleveland Downtown_

**Location:** _null_

**Requisition ID:** _HOT0BO85_

**EOE/AA/Disabled/Veterans**