Overnight Valet Attendant @ TMC 77030

Reimagined Parking; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Reimagined Parking is seeking an Overnight Valet Attendant responsible for ensuring efficient parking services at the Texas Medical Center. The role requires excellent communication skills and a valid driver's license, with flexible shifts available. Benefits include comprehensive health plans and generous paid time off.

Benefits

Comprehensive Medical, Dental, and Vision Plans

Life and Disability Insurance

401K Plan with Generous Employer Match

Generous Paid Time Off (PTO)

Qualifications

• Must be at least 18 years of age.
• Valid driver's license required.
• Excellent customer service and communication skills.
• Previous valet experience preferred.

Responsibilities

• Ensure the safe and efficient parking of guest vehicles.
• Respond quickly to customers' requests.
• Communicate professionally with guests and teammates.
• Inspect vehicles for damage and report incidents.

Skills

Customer service

Communication

Decision making

Manual transmission operation

Job description

2 days ago Be among the first 25 applicants

This range is provided by Reimagined Parking. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/hr - $16.00/hr

Application Deadline: 31 May 2025

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: A30706200_6411 FANNIN ST

Reporting To: Operations Manager

Compensation: $14.00 - $16.00 / hour

Description

Position: Overnight Valet

Location: Texas Medical Center 77030

Shift: Flexible shifts Full Time (11pm-7am) rotating weekends

Pay: $14hr up to $16hr

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

• Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
• Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
• Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
• Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
• Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary
• Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Direct traffic, position barricades, and arrange for towing service when necessary
• Immediately report any incidents or claims to Operations Manager or Shift Lead
• Request and collect relevant fees for use of service
• Assist in reconciling end of shift revenue against the ticket distribution, when necessary
• Communicate professionally at all times with guests, client, and teammates.
  
  

Skills, Knowledge and Expertise

• At least 18 years of age
• Valid driver's license
• Ability to operate manual transmission vehicles (stick shift)
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Acceptable driving record and motor vehicle report (MVR)
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments
• Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
• Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
• Previous valet experience preferred
  
  

Benefits

• Comprehensive Medical, Dental, and Vision Plans.
• Life and Disability Insurance
• 401K Plan with Generous Employer Match and Immediate Vesting
• Generous Paid Time Off (PTO)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Purchasing

• Industries

  Retail

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