Barista Attendant - Hilton Cleveland Downtown

Hilton Worldwide, Inc.; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Hilton Cleveland Downtown is seeking a Barista Attendant to provide exceptional guest service and contribute to a positive atmosphere. Ideal candidates will possess strong knowledge of coffee service and a detail-oriented approach, suited for a time-sensitive environment. Join a leading hospitality team that values innovation and quality while offering ample opportunities for professional development.

Benefits

Go Hilton travel program: 100 nights of discounted travel

Access your pay via DailyPay

Employee stock purchase program at a discount

Paid parental leave

Debt-Free Education options

Flexible shifts and days off

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off (PTO)

401K plan and company match

Qualifications

• Strong understanding of coffee preparation and service.
• Ability to work in high-pressure, fast-paced environments.
• Excellent customer service skills.

Responsibilities

• Greet and take orders from guests for beverages and food items.
• Upsell additional items to enhance profitability.
• Maintain cleanliness and adhere to health and safety standards.

Skills

Knowledge of coffee service

Detail-oriented

Experience in time-sensitive atmospheres

Customer Focus

Adaptability

Job description

The Hilton Cleveland Downtown is looking for a Barista Attendant to join our team!

Check us out:Hilton Cleveland

We are seeking an energetic individual who is career driven, with a positive approach to hospitality.

As the ideal candidate, you will:

• Have a solidified knowledge of coffee service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture.We are excited to provide you with the experience and knowledge that will continue to excel your career!

...Interested? Apply to join our team today!

What will I be doing?

As a Barista Attendant you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.
• Upsells additional items to enhance profitability.
• Enters orders into a computerized system and settles check(s) upon completion of order.
• Performs general cleaning tasks to adhere to health and safety standards.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!