Laundry Attendant

Vision Hospitality Group, Inc.; Wilmington (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality group is seeking a committed Laundry Attendant to ensure a seamless supply of clean linens at their new Element Hotel in Wilmington, NC. You will play a crucial role in maintaining cleanliness and adhering to high standards, while embodying the company’s culture of teamwork and excellence. This entry-level role requires a spirit of service and dedication to guest satisfaction.

Qualifications

• Entry-level position with responsibilities in laundry maintenance.
• Requires ability to communicate effectively and provide friendly service.
• Physical duties include lifting up to 40 pounds and working in various conditions.

Responsibilities

• Maintaining cleanliness of linens and laundry area.
• Adhering to operational procedures and brand standards.
• Assisting with training and maintaining inventory records.

Skills

Organizational skills

Communication

Customer service

Safety awareness

Ability to work flexible hours

Physical stamina

Job description

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Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

The Laundry Attendant is responsible for maintaining a consistent supply of clean linens and towels for the hotel, restaurant, and banquet facilities. The attendant will maintain an organized, clean and sanitary laundry room. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

• Complete all required training
• Adhere to all standard operating procedures and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to each and every guest
• Separate items according to class, fabric and color
• Have knowledge of operation of commercial washer and dryer
• Wash and dry all linens using proper techniques
• Fold and stack towels, sheets, and other linens
• Properly store everything that is laundered
• Inspect linens for stains, discoloration and/or tears, and pull all linen not up to standards
• Keep accurate inventory records
• Notify Executive Housekeeper if machinery is not working properly
  
  

Necessary Skills:

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Must be responsible for safety and security of guests, fellow employees and hotel assets
• Have knowledge of fire alarm system and evacuation procedures.
• Able to report to all scheduled shifts
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
• Is organized, honest, and works well with others
• Maintain a clean and attractive work area, uniform, and person
• Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
• Able to work with people from diverse cultures and backgrounds
• Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 40 pounds
• Can perform work for 8 hours and work in a restrictive space/environment
• Must have eyesight enabling vision both near and far
• Must be able to use/lift arms for up to 8 hours
• Must be able to work in extreme conditions such as heat, cold and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write
  
  

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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