Laundry Attendant

Shaner Hotels; Southbridge (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

Shaner Hotels is seeking a Laundry Associate for the Wellsworth Hotel in Southbridge, Massachusetts. You will operate laundry machinery to process bed linens, terry, and table linens and you will clean, press, and finish staff and guest garments.

The role requires reliability, a flexible schedule including weekends, and strict adherence to housekeeping and safety guidelines. Join a team dedicated to delivering exceptional hospitality at a historic, well-appointed New England property.

Qualifications

• Ability to satisfactorily communicate with guests, management, and co-workers.
• Bilingual English/Spanish a plus.
• Knowledge of laundry/dry cleaning equipment and chemical handling.
• Knowledge of finishing techniques for all types of fabrics.

Responsibilities

• Process all bed linens, terry, and table linens by operating all laundry machinery.
• Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.

Skills

Communication

Bilingual English/Spanish

Laundry equipment knowledge

Fabric finishing techniques

Job description

Shaner Hotels has an exciting opportunity at our 203-room Wellsworth Hotel in beautiful Southbridge, Massachusetts. Blending historic charm with modern sophistication, the Wellsworth Hotel offers guests an exceptional experience in a beautifully restored property featuring contemporary amenities, timeless character, and world-class hospitality.

Located in the heart of charming New England, the hotel is conveniently positioned within an hour's drive of both Boston and Hartford, making it an ideal destination for business, leisure, and group travelers. As an IACC-accredited conference center, the Wellsworth Hotel features 24,000 square feet of state-of-the-art meeting and event space, providing an impressive setting for corporate meetings, conferences, weddings, and social gatherings.

Guests enjoy a full-service hospitality experience with elegant accommodations, an exceptional food and beverage operation, a restaurant and lounge, indoor pool, and an extensive fitness center featuring racquetball and basketball courts. The Wellsworth Hotel combines the warmth and character of a historic property with the technology, comfort, and service standards expected from a modern hotel.

If you're passionate about hospitality and dedicated to creating memorable guest experiences, The Wellsworth Hotel offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team committed to excellence, innovation, and delivering exceptional service in a truly unique New England destination.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the World's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Responsibilities

Process all bed linens, terry, and table linens by operating all laundry machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.

Qualifications

• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of laundry/dry cleaning equipment and chemical handling
• Knowledge of finishing techniques for all types of fabrics.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cooperates with Managers and Supervisors to complete any requests, as soon as possible.
• Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements.
• Uses correct personal protection equipment in accordance with hotel policies and procedures.
• Sorts, pretreats, washes, dries, irons, and folds linens.
• Inspects linens for tears and/or stains and rejects or reclaims them.
• Fills banquet and restaurant linen requisitions.
• Delivers guest service supplies to guest rooms.
• Provides towel service to recreation areas.