Laundry Attendant

Innisfree Hotels; Amelia (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Innisfree Hotels is seeking a Laundry Attendant to manage the hotel's laundry operations. This role involves washing, folding, and maintaining linens and uniforms while ensuring a clean work environment. Ideal candidates will have a high school diploma and experience in hospitality, showcasing attention to detail and effective communication skills.

Qualifications

• Minimum 2 years of housekeeping or laundry experience in hospitality preferred.
• Ability to interpret instructions in written, oral, or scheduled form.
• Ability to work independently with minimal supervision.

Responsibilities

• Responsible for washing, folding, and restocking hotel laundry.
• Maintain cleanliness of the laundry area and equipment.
• Address and resolve guest complaints promptly.

Skills

Detail-oriented

Effective communication

Team player

Education

High school diploma or equivalent

Job description

Join to apply for the Laundry Attendant role at Innisfree Hotels.

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location: Springhill Suites PCB

The Laundry Attendant is responsible for the washing, folding, and restocking of the entire hotel’s laundry in a timely, organized manner. The laundry area must always be kept clean, and the equipment must be clean and serviceable.

Essential Duties and Responsibilities

• Approach all interactions with guests and employees in a friendly and service-oriented manner, maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving conflicts calmly.
• Maintain regular attendance as required by the schedule, which varies according to the property's needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Ensure linen and uniform washing, drying, folding, and discarding are per standards.
• Responsible for upkeep and maintenance of all laundry equipment, coordinating with Maintenance for repairs.
• Keep linens and laundry supplies stocked and maintained.
• Coordinate linen distribution among departments and guest rooms.
• Handle 'Lost and Found' items according to company standards.
• Monitor cleanliness of linen and lint traps.
• Address and resolve guest complaints promptly and accurately.
• Anticipate the needs of guests and team members, showing initiative in job performance.
• Follow all company policies and procedures.
• Maintain a clean and safe work environment, reporting safety issues immediately.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of housekeeping or laundry experience in hospitality preferred.
• Experience in team management preferred.
• Ability to interpret instructions in written, oral, or scheduled form.
• Effective communication skills in English.
• Detail-oriented and able to multi-task.
• Team player.
• Ability to work independently with minimal supervision.

Innisfree Hotels invests in its team members and seeks individuals who thrive on challenge, responsibility, and uphold a strong company culture.