Laundromat Customer Service Associate — Flexible Shifts & Tips

Laundry Management Services; Westminster (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Commuter benefits

Flexible scheduling

Career growth

Job summary

Laundry Capital, one of America's leading laundromat operators, is seeking a friendly Customer Service Associate at our Fitchburg, MA location. You will assist customers with laundry cards, machine selection, and purchases while delivering top-tier service.

This role requires the ability to stand for long hours, lift up to 35 pounds, and collaborate with team members. We offer competitive hourly pay, employee discounts, commuter benefits, and flexible scheduling to fit your needs.

Qualifications

• Experience in customer service or retail is preferred.
• Stand for long periods and lift up to 35 pounds.
• Ability to communicate professionally with customers and colleagues.
• Must work well with others and remain calm in busy times.
• Flexible/open schedule and reliable attendance.

Responsibilities

• Assist customers with laundry cards, machine selection, and purchases.
• Operate the cash register or POS system accurately.
• Keep retail items stocked and communicate inventory needs.
• Follow safety practices and report maintenance issues promptly.
• Maintain a clean, safe store environment and provide friendly service.

Skills

Customer service

Communication

Teamwork

Professionalism

Job description

Laundry Capital, one of America's leading laundromat operators, is seeking a friendly Customer Service Associate at our Fitchburg, MA location. You will assist customers with laundry cards, machine selection, and purchases while delivering top-tier service.

This role requires the ability to stand for long hours, lift up to 35 pounds, and collaborate with team members. We offer competitive hourly pay, employee discounts, commuter benefits, and flexible scheduling to fit your needs.