Launch Technician

North American Specialty Glass LLC; Ohio; On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading glass manufacturing company as a Launch Technician, where you'll support new product launches in a dynamic environment. This entry-level role offers growth opportunities into engineering positions, focusing on mechanical aptitude and problem-solving skills. Enjoy a supportive culture with a commitment to employee development and advancement.

Benefits

Health, Dental and Vision Insurance

Paid vacation

10 paid holidays

Weekly pay

Tuition Reimbursement

Qualifications

• Associate’s degree or equivalent hands-on experience required.
• Strong mechanical aptitude and understanding of manufacturing processes.

Responsibilities

• Support new product launches by managing parts through manufacturing.
• Monitor part movement and identify potential bottlenecks.
• Assist in coordinating sample builds and pre-production trials.

Skills

Mechanical Aptitude

Problem Solving

Attention to Detail

Communication

Education

Associate’s degree in a technical field

Tools

Microsoft Office

Job description

Custom Glass Solutions is growing – and we’re looking for hardworking, talented, and motivated individuals to join our state-of-the-art glass manufacturing operation. This is your chance to grow with a company that values its people.

Why You'll Love Working Here

• Opportunity to lead meaningful projects that shape our company’s future
• Team of great people and culture
• Opportunities for advancement – we promote from within
• Strong, stable company with a growing future and exciting new business opportunities

Position Summary:

The Launch Technician is a hands-on, entry-level technical role that plays a vital part in supporting the successful launch of new products in a fast-paced manufacturing environment. Working directly under the Launch Manager, the Launch Technician helps move parts through the development process, ensures manufacturing readiness, and helps identify and resolve issues that may impact timing, quality, or performance of new product launches.

This role provides an excellent foundation for future growth into engineering positions within Process Engineering or New Product Development (NPD). It is ideally suited for individuals with a strong mechanical aptitude, critical thinking skills, and a desire to learn and grow within a dynamic production setting.

Key Responsibilities:

• Support the day-to-day execution of new product launches by physically marshalling parts through each phase of the manufacturing process, from raw material through final assembly and inspection.
• Monitor part movement and proactively identify bottlenecks, material shortages, or processing delays that could impact launch timing.
• Assist in the coordination of sample builds, pilot runs, and pre-production trials, working closely with Production, Quality, and Engineering to ensure accuracy and build readiness.
• Visually and dimensionally inspect in-process parts to identify obvious non-conformances or specification risks prior to downstream operations.
• Communicate part-specific needs, open issues, or process changes clearly to the cross-functional team (CFT) including Engineering, Program Management, and Operations.
• Support the Launch Manager and engineering teams with basic documentation tasks such as labeling, tracking sample runs, collecting production data, or entering notes into HELM or GMAPS systems.
• Lead root cause investigations and corrective action efforts when launch issues arise, helping identify potential process or communication gaps.
• Assist in organizing work instructions, part-specific documentation, and samples for review or PPAP submission.
• Operate tools, jigs, or basic equipment as required to support the part development process (training provided).

Qualifications:

• Associate’s degree in a technical field (e.g., Mechanical, Manufacturing, or Industrial Technology) or equivalent hands-on experience in a production or technical environment.
• Strong mechanical aptitude and basic understanding of manufacturing processes (glass experience is a plus).
• Self-starter with high initiative, strong attention to detail, and a willingness to learn.
• Excellent communication skills, both verbal and written, with the ability to provide clear feedback to engineers and cross-functional teams.
• Basic computer skills and familiarity with Microsoft Office; experience with ERP or launch systems a plus.
• Comfortable working on the production floor and interacting with multiple departments in a collaborative, fast-moving environment.
• Mechanical & Technical Aptitude
• Initiative & Proactive Problem Solving
• Detail Orientation & Documentation
• Continuous Learning & Adaptability

Your Future Starts Here

At Custom Glass Solutions, we invest in our employees. From training and development to recognition and growth opportunities, we are committed to helping you build a meaningful career.

We Offer the Following Benefits

• Affordable Health, Dental and Vision Insurance
• Paid vacation
• 10 paid holidays
• Weekly pay every Friday
• Tuition Reimbursement
• And much more

About the Company:

Custom Glass Solutions is one of the world's premier manufacturers of large format, laminated glass products, with three Ohio facilities in Worthington, Upper Sandusky, and Fostoria, and one facility in Broken Arrow, Oklahoma. Our mission is to be the preferred provider of high-quality glass products, services and solutions. We deliver superior results by providing meaningful work for our employees, developing opportunities with our suppliers and cultivating strong partnerships with our customers.

Apply today to join a great team, culture, and future with Custom Glass Solutions!

Custom Glass Solutions, LLC. is committed to equal employment opportunity.