Launch Systems Analyst: Salesforce CPQ & Billing

Anthropic; Seattle (WA); Hybrid; USD 270,000 - 315,000; Full time

Benefits offered by this job

Equity donation matching

Generous vacation and parental leave

Flexible working hours

Office space in San Francisco

Job summary

Anthropic, a San Francisco–based AI safety leader, seeks a Business Systems Analyst to own the launch process for new products and pricing, ensuring catalog, quoting, contracts, billing, and tax changes are prepared before launch date. You will build and partner with Salesforce and Billing on the rest.

You will collaborate with Product, Sales, Finance and Legal to ensure readiness, approvals, and accurate reporting.

Qualifications

• Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role, with hands-on ownership of product and pricing launches.
• Experience launching new products or pricing models at a fast-growing company, owning the change across catalog, quoting, contracts and billing.
• Hands-on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool, especially product and pricing data models, price books, bundles and approval rules.
• Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition.
• Experience running a cross-functional process with many sign-offs (Product, Finance, Legal, Sales) and getting to launch on a fixed date.

Responsibilities

• Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle.
• Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting.
• Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review.
• Join launch planning early with Product and Pricing. Push back on pricing ideas that cannot be quoted, billed or reported cleanly, and offer options that can.
• Design how new pricing models work end to end, including usage‑based, seat‑based, tiered, committed and multi‑year ramp pricing, and which system is the source of truth for each part.
• Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co‑termination, and how renewals will work.

Skills

GTM systems

Revenue systems

Salesforce CPQ

Pricing data models

Billing integration

Cross-functional process

Salesforce admin

Education

Bachelor's degree

Tools

Stripe

Metronome

Zuora

Job description

Anthropic, a San Francisco–based AI safety leader, seeks a Business Systems Analyst to own the launch process for new products and pricing, ensuring catalog, quoting, contracts, billing, and tax changes are prepared before launch date. You will build and partner with Salesforce and Billing on the rest.

You will collaborate with Product, Sales, Finance and Legal to ensure readiness, approvals, and accurate reporting.