Launch Systems Architect (Salesforce & Billing)

Anthropic; San Francisco (CA); On-site; USD 270,000 - 315,000; Full time

Benefits offered by this job

Equity donation matching

Generous vacation

Parental leave

Flexible working hours

Office in SF

Job summary

Anthropic seeks a Business Systems Analyst to own the launch systems for new products and pricing, spanning catalog, quoting, contracts, billing and tax. You will build and refine the NPI playbook, partner with Product, Pricing and Finance, and ensure readiness across Salesforce, billing, and reporting.

You will leverage AI to accelerate cycles and ensure accurate invoicing and renewals. Located in San Francisco, this role requires coordinating across multiple teams to deliver on fixed launch

Qualifications

• Experience in GTM or revenue systems with ownership of product and pricing launches.
• Experience launching new products or pricing models, owning changes across catalog, quoting, contracts and billing.
• Hands-on Salesforce CPQ, Revenue Cloud or similar CPQ tool, including data models, price books and approval rules.
• Understanding of how pricing decisions flow to bookings, invoicing, tax and revenue recognition.
• Experience running cross-functional processes with sign-offs and fixed launch dates.
• Hands-on Salesforce admin skills (Flow, validation rules, page layouts, approvals).
• Clear communication with Product, Sales, Finance, Legal and engineers; adjust detail level per audience.

Responsibilities

• Own the systems side of new product and pricing launches from pricing discussion to first billing cycle.
• Translate pricing decisions into concrete system changes: SKUs, price books, bundles, tax codes and reporting.
• Build a repeatable NPI playbook with intake, readiness checks, sign-offs, calendar and post‑launch review.
• Collaborate with Product and Pricing; push back on unquotable or non-billable ideas and offer viable alternatives.
• Design end-to-end pricing models and determine source of truth for each component.
• Plan impact on existing customers: migrations to new SKUs, grandfathering, amendments at renewal.
• Coordinate changes across Salesforce, billing, and tax platforms with respective owners.
• Work with Deal Desk, Sales, Finance, Accounting, Tax and Legal for sign-offs before launch.
• Prepare quotes/templates and enablement for launch day; ensure readiness of Deal Desk.
• Post-launch checks: verify quotes, orders, invoices and Finance reports align; add reconciliations as needed.
• Develop declarative solutions where feasible and write clear specs for developers.
• Use AI to shorten launch cycles and test scenarios, e.g., catalog updates from pricing specs.

Skills

GTM systems

Revenue systems

Salesforce CPQ

Salesforce Admin

Cross-functional leadership

Pricing data models

Tax & revenue recognition

Education

Bachelor's degree

Tools

Salesforce CPQ

Revenue Cloud

Stripe

Zuora

Job description

Anthropic seeks a Business Systems Analyst to own the launch systems for new products and pricing, spanning catalog, quoting, contracts, billing and tax. You will build and refine the NPI playbook, partner with Product, Pricing and Finance, and ensure readiness across Salesforce, billing, and reporting.

You will leverage AI to accelerate cycles and ensure accurate invoicing and renewals. Located in San Francisco, this role requires coordinating across multiple teams to deliver on fixed launch