Late-Night Cookie Crew Member & Guest Experience Hero

Insomnia Cookies; Tallahassee (FL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the nextay

Flexible scheduling

Employee discount (free cookies!)

Growth opportunities into Shift Leader

Job summary

Insomnia Cookies seeks a friendly Cookie Crew Member in Tallahassee to join our fast-paced bakery team. You’ll be the point person with guests, bake warm cookies, and ensure orders are prepared accurately and packaged with care.

Beyond baking, you’ll interact with customers, operate the register, and help keep the shop clean and well-stocked. Evening, late-night, and weekend shifts are common as we serve fans late into the night.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Job description

Insomnia Cookies seeks a friendly Cookie Crew Member in Tallahassee to join our fast-paced bakery team. You’ll be the point person with guests, bake warm cookies, and ensure orders are prepared accurately and packaged with care.

Beyond baking, you’ll interact with customers, operate the register, and help keep the shop clean and well-stocked. Evening, late-night, and weekend shifts are common as we serve fans late into the night.