LATAM Enterprise Account Manager – Renewals & Growth

Port.io; Boston (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

Port is seeking an Account Manager to own and grow a book of Enterprise and Mid-Market customers. You will drive renewals, expansion ARR, and net revenue retention, partnering with Sales, Customer Success, and Product to maximize value and revenue.

This role thrives on post-sale commercial ownership, managing complex multi-stakeholder relationships, and translating product adoption into renewals, upsells, and cross-sells.

Qualifications

• 5+ years in account management or post-sale SaaS sales.
• Experience owning renewals, expansions and ARR/NRR.
• Fluent in English; Spanish required; Portuguese a plus.

Responsibilities

• Own a quota-carrying book of Enterprise and Mid-Market accounts.
• Lead renewal and expansion motions end-to-end, including forecasting and contract negotiations.
• Identify and close upsell opportunities through account planning and needs analysis.
• Build relationships with economic buyers and executives; conduct value-focused business reviews.
• Collaborate with Sales, Customer Success and Product to drive adoption and revenue growth.
• Translate product usage into business value aligned with commercial outcomes.

Skills

Account management

Customer success

SaaS sales

Forecasting

Tools

CRM software

Job description

Port is seeking an Account Manager to own and grow a book of Enterprise and Mid-Market customers. You will drive renewals, expansion ARR, and net revenue retention, partnering with Sales, Customer Success, and Product to maximize value and revenue.

This role thrives on post-sale commercial ownership, managing complex multi-stakeholder relationships, and translating product adoption into renewals, upsells, and cross-sells.