Last-Mile Transportation Lead | Delivery Ops

Default Brand; Lubbock (TX); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Employee Assistance Program

Paid Time Off

Employee Discount on home furnishings

Professional Development Opportunities

Tuition Assistance

Ashleys Wellness Centers

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture Industries in Lubbock, TX, is seeking a Transportation Manager to lead our final mile delivery operations at the retail fulfillment center. You will oversee route optimization, carrier partnerships, delivery team management, and ensure on-time, careful furniture delivery to customers.

The role requires strong leadership, budget management, and hands-on use of TMS and routing software. This fast-paced, safety-focused environment offers growth and a direct impact on customer

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 5+ years of experience in logistics, transportation, or last-mile delivery operations.
• 3+ years of people management experience leading frontline operations teams.
• Strong understanding of route optimization, fleet management, and delivery logistics.
• Proven track record of managing budgets and driving operational efficiency.
• Experience with transportation management systems (TMS) and routing software.
• Excellent analytical skills with ability to interpret data and make data-driven decisions.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Responsibilities

• Oversee daily final mile delivery operations, including route planning, scheduling, and dispatch.
• Manage delivery fleet operations ensuring vehicles are maintained, compliant, and efficiently utilized.
• Monitor real-time delivery performance and proactively address service disruptions.
• Coordinate with warehouse operations for seamless handoff from fulfillment to delivery.
• Implement and maintain standard operating procedures for all final mile processes.
• Recruit, train, and develop high-performing delivery drivers, dispatchers, and coordinators.
• Conduct performance evaluations and provide coaching to improve team results.
• Foster a culture of safety, accountability, and customer service excellence.
• Negotiate contracts and service level agreements to optimize cost and service quality.
• Identify and onboard new delivery partners to expand capacity and coverage.

Skills

Budgeting

TMS

Routing software

Leadership

Analytical skills

Communication

MS Office

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

TMS

Routing software

Job description

Ashley Furniture Industries in Lubbock, TX, is seeking a Transportation Manager to lead our final mile delivery operations at the retail fulfillment center. You will oversee route optimization, carrier partnerships, delivery team management, and ensure on-time, careful furniture delivery to customers.

The role requires strong leadership, budget management, and hands-on use of TMS and routing software. This fast-paced, safety-focused environment offers growth and a direct impact on customer