Last Mile Site Leader - NorCal (On-Site Ops & Carrier Partners)

Maersk Logistics & Services USA Inc.; California; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + company match

Employee Assistance Program

Paid time off

Flexible work schedules

Job summary

Maersk Logistics & Services USA, Inc. seeks a hands-on logistics coordinator to streamline communication between Haulers, Delivery Teams, and client management.

You will maintain on-site oversight, ensure procedures are followed, and manage vendor relations to support reliable in-home delivery and performance tracking. The role requires strong communication, sharp math skills for cost and performance calculations, and the ability to analyze shipping data and market trends.

Qualifications

• Strong written and verbal communications skills.
• Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to analyze technical and scientific journals as they pertain to the business and market.
• Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions.

Responsibilities

• Coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams.
• Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures.
• Oversees recruiting, processing, and performance of Haulers.
• Develops and maintains relations with vendors.
• Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
• Interfaces with end customers to ensure effective in-home delivery for customers.
• Maintains monthly operation reports that include statistics and customer service scores.
• Other duties as assigned.

Skills

Communication skills

Mathematical skills

Analytical reading

Problem solving

Job description

Maersk Logistics & Services USA, Inc. seeks a hands-on logistics coordinator to streamline communication between Haulers, Delivery Teams, and client management.

You will maintain on-site oversight, ensure procedures are followed, and manage vendor relations to support reliable in-home delivery and performance tracking. The role requires strong communication, sharp math skills for cost and performance calculations, and the ability to analyze shipping data and market trends.