Last Mile Operations Manager – Leadership & Impact

Amazon; McAlester (OK); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon in Oklahoma is seeking an Operations Manager to lead a salaried and hourly team, drive safety, quality, and delivery promises, and guide improvements through data-driven decisions. In-role training up to 12 weeks may occur at a location 50+ miles away with travel paid by Amazon.

You will mentor your team, manage large-scale projects with site and regional impact, and coordinate with Safety, HR, and Loss Prevention to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Skills

Performance management

Team leadership

Data-driven decisions

Education

Bachelor's degree or equivalent

Job description

Amazon in Oklahoma is seeking an Operations Manager to lead a salaried and hourly team, drive safety, quality, and delivery promises, and guide improvements through data-driven decisions. In-role training up to 12 weeks may occur at a location 50+ miles away with travel paid by Amazon.

You will mentor your team, manage large-scale projects with site and regional impact, and coordinate with Safety, HR, and Loss Prevention to meet business objectives.