Last-Mile Logistics Scheduler (Data-Driven)

Amazon Inc.; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Amazon Logistics seeks a Scheduler in Austin, TX to plan and execute routing for up to six stations, handling tens of thousands of packages daily. You will focus on cost, customer experience, and partner experience, building scalable processes and best practices for the network.

The role requires Microsoft Office proficiency, 1+ years in customer service or back-office work, and the ability to work an flexible hours including weekends. Relocation may be needed.

Qualifications

• 1+ years using Microsoft Office (Outlook, Word, Excel).
• 1+ years in customer service or back-office roles.
• Must have a high school diploma or equivalent.
• Fluent in English (reading, writing, speaking).
• Ability to lift up to 49 pounds and stand for long shifts.

Responsibilities

• Own last-mile routing and scheduling for up to 6 stations.
• Manage cost, customer experience, and partner experience.
• Develop standard work and best practices for the network.
• Use data-driven decisions to improve daily operations.

Skills

MS Office

Customer service

English fluency

Physical stamina

Flexible schedule

Education

High school diploma

Job description

Amazon Logistics seeks a Scheduler in Austin, TX to plan and execute routing for up to six stations, handling tens of thousands of packages daily. You will focus on cost, customer experience, and partner experience, building scalable processes and best practices for the network.

The role requires Microsoft Office proficiency, 1+ years in customer service or back-office work, and the ability to work an flexible hours including weekends. Relocation may be needed.