Lash Membership & Guest Experience Concierge

The Lash Lounge Pittsburgh - South Hills; Pittsburgh (Allegheny County); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hourly wage

Commissions on sales

Growth opportunities

Free lash extensions

Discounts on retail products

Job summary

The Lash Lounge Pittsburgh - South Hills is seeking a motivated Front Desk Associate to deliver an outstanding guest experience, drive membership and retail sales, and schedule appointments. You will greet guests, answer phones, and contribute to a welcoming, smooth-running salon environment.

Ideal candidates have 1+ years in customer service or retail, strong attention to detail, and the ability to multitask in a busy setting.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail and ability to multitask.
• Willingness to work weekends, evenings, and day shifts.
• Available for 3 shifts per week; MindBody software exposure is a plus.

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Weekend/evening/day shifts

3 shifts per week

MindBody Software

Tools

MindBody Software

Job description

The Lash Lounge Pittsburgh - South Hills is seeking a motivated Front Desk Associate to deliver an outstanding guest experience, drive membership and retail sales, and schedule appointments. You will greet guests, answer phones, and contribute to a welcoming, smooth-running salon environment.

Ideal candidates have 1+ years in customer service or retail, strong attention to detail, and the ability to multitask in a busy setting.