The Lash Lounge South Park - Front Desk Associate

WHAT WE DO:; Charlotte (NC); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Free lash extensions and salon services

Discounts on retail products

Growth opportunities

Job summary

The Lash Lounge is looking for a Front Desk Associate in Charlotte, NC. This role focuses on providing exceptional customer service, increasing membership and retail sales, and booking appointments. Ideal candidates will have at least 1 year of customer service experience and be able to multitask efficiently. The position offers a competitive pay range of $13–$16 per hour with opportunities for growth, free salon services, and discounts on retail products.

Qualifications

• 1+ years customer service or retail sales experience required.
• Strong attention to detail is necessary.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Customer service experience

Retail sales experience

Attention to detail

Multitasking ability

MindBody Software experience

Job description

The Lash Lounge South Park - Front Desk Associate

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a passion for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

REQUIRED SKILLS

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus

COMPENSATION

$13.00 - $16.00 per hour

WHY JOIN OUR TEAM?

• Typical earnings: $13–$16/hr
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products