Laser Field Service Engineer

LaserAway; Denver (CO); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Dental plan

Vision plan

401(k)

Paid Time Away

Job summary

LaserAway is seeking a skilled Laser Field Service Engineer to maintain, troubleshoot, and optimize our laser equipment across a multi-location territory, including 8+ clinic locations in the Northern California Bay Area. This on-site role offers compensation of $85,000–$90,000 annually with comprehensive benefits.

You’ll manage maintenance across 100+ devices, respond to service tickets, lead new clinic equipment setups, and provide proactive communication with teams.

Qualifications

• 4+ years hands-on experience in laser/biomedical/electrical/HVAC or similar.
• Strong electrical safety knowledge and troubleshooting skills.
• Excellent time management, problem-solving, and communication abilities.
• Valid driver's license with clean record.
• Ability to lift 50 lbs, climb ladders, stand for long periods.
• Flexibility for evenings, weekends, and up to 5 days travel.
• Proficiency with email, spreadsheets, video conferencing and ticketing systems.

Responsibilities

• Manage laser maintenance and repairs across 8+ clinic locations and 100+ medical devices.
• Respond promptly to service tickets and on-call issues, with after-hours flexibility.
• Lead new clinic equipment setup and validation to meet launch deadlines.
• Perform preventative maintenance, diagnostics, and parts inventory management.
• Coordinate with third-party vendors and troubleshoot complex electrical/optical issues.
• Communicate proactively with clinic teams on equipment status and repair timelines.
• Create and submit weekly equipment reports.

Job description

Begin Your Aesthetic Career with the Industry Leader. Deliver results that inspire. Empower confidence. Unlock your potential.

Compensation: $85,000–$90,000 annually
Location: Norther California - Bay Area Territory-based (8+ clinic locations)

About the Role

LaserAway is seeking a skilled Laser Field Service Engineer to maintain, troubleshoot, and optimize our laser equipment across a multi-location territory. You'll be the critical link between our clinical teams and operational excellence, ensuring equipment reliability and clinic readiness.

What You'll Do

• Manage laser maintenance and repairs across 8+ clinic locations and 100+ medical devices
• Respond promptly to service tickets and on-call issues, with flexibility for after-hours support
• Lead new clinic equipment setup and validation to meet launch deadlines
• Perform preventative maintenance, diagnostics, and parts inventory management
• Coordinate with third-party vendors and troubleshoot complex electrical/optical issues
• Communicate proactively with clinic teams on equipment status and repair timelines
• Create and submit weekly equipment reports

What We're Looking For

• 4+ years of hands-on experience in laser, biomedical, electrical, HVAC, or similar technical field
• Strong electrical safety knowledge and troubleshooting skills
• Excellent time management, problem-solving, and communication abilities
• Valid driver's license and clean driving record
• Ability to lift 50 lbs, climb 8-ft ladders, and stand for extended periods
• Flexibility to work evenings, weekends, and occasional travel (up to 5 days)
• Proficiency with email, spreadsheets, video conferencing, and ticketing systems

Incentives and Benefits:

LaserAway offers a generous pay structure with additional earning potential through performance review. Additional benefits include (but not limited to):

• Dental, Vision, and 401(k)
• Paid Time Away (PTA)

Disclaimer: This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position.

LaserAway is the nation's leader in aesthetic dermatology, with 200+ clinics, millions of treatments performed, and two decades of experience. We deliver personalized care using FDA-cleared technology, guided by our board of 25+ board‑certified dermatologists.Every treatment is performed by a licensed medical professional, including registered nurses, nurse practitioners, and physician associates, all trained through one of the most comprehensive clinical programs in the industry. Our standardized protocols ensure consistent outcomes and exceptional patient care, setting the gold standard in medical aesthetics.Open seven days a week in communities nationwide, LaserAway makes expert care truly accessible. With a Net Promoter Score near 75, patients agree. LaserAway is not only growing quickly but also redefining what excellence in aesthetics looks like.

Why Join LaserAway?

• Competitive pay with opportunities for advancement
• Complementary and discounted treatments
• High-performance culture rooted in respect
• 200+ clinics, and expanding fast
• Learn more about each role and find the path that's right for you.

It's What's On The Inside That Counts

Tour Our River North Location

LaserAway is an Equal Opportunity Employer

LaserAway complies with applicable laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the recruiting department at [phone] | ext 12181 or [e-mail] .