Las Vegas Client Services Scheduler - Field Scheduling

ARCXIS

Las Vegas (NV)

On-site

USD 42,000 - 65,000

Full time

5 days ago
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Benefits offered by this job

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Job summary

ARCXIS in Las Vegas seeks a Client Services Specialist to coordinate daily field inspections with builders and manage scheduling around client timelines. The role requires strong data entry, CRM use, and clear communication with internal teams and clients.

The candidate will prioritize daily routes for field inspectors, handle high call volumes, and ensure visits are assigned by geography while maintaining balanced workloads.

Qualifications

  • Requires 3+ years of general office experience.
  • Experience planning and prioritizing daily schedules.
  • Strong typing skills 50-60 WPM.
  • Knowledge of CRMs and spreadsheets such as MS Office and Excel.

Responsibilities

  • Analyze and monitor information from the operation software daily.
  • Answer company-wide incoming calls and emails (high call volume).
  • Effectively scheduling visits while following procedure.
  • Monitor client construction schedules daily/weekly/monthly to schedule data collection visits.
  • Proactively communicate with clients and coworkers regarding issues to maximize customer service.

Skills

Scheduling and prioritization
Customer service
Data entry
CRM & MS Office
Communication skills

Education

High School Diploma or GED

Tools

MS Office
Salesforce
Word
Excel

Job description

ARCXIS in Las Vegas seeks a Client Services Specialist to coordinate daily field inspections with builders and manage scheduling around client timelines. The role requires strong data entry, CRM use, and clear communication with internal teams and clients.

The candidate will prioritize daily routes for field inspectors, handle high call volumes, and ensure visits are assigned by geography while maintaining balanced workloads.

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