Large Loss Project Manager

servpro-careers; Midlothian (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO of Chesterfield is seeking a Large Loss Project Manager to oversee restoration projects and crews, ensuring accurate scopes, estimates, and on-site execution.

This frontline leadership role requires 3–5+ years in PM or estimating, travel, a valid driver's license, and preferred IICRC certifications; we offer a competitive salary and a robust benefit package as part of a family‑owned team.

Qualifications

• 3–5+ years of experience in Project Management or Estimating.
• Willing to travel extensively.
• Valid driver’s license.
• Experience in restoration field; disaster relief preferred.
• IICRC certifications strongly preferred.

Responsibilities

• Ensure an accurate scope of work and prepare estimates.
• Negotiate project scope and approvals with customers/clients.
• Schedule, coordinate and oversee Project Managers, crews and resources.
• Review job site documentation to support services and billing.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment and vehicles.
• Recruit, hire, and train restoration teammates.

Skills

Project management

Estimating

Xactimate

DASH

Restoration experience

Valid driver's license

Travel willingness

Education

High school diploma/GED

Associate or Bachelor’s degree preferred

IICRC certifications preferred

Tools

Xactimate

DASH

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance

Large Loss Project Manager

SERVPRO of Chesterfield is hiring a Large Loss Project Manager.

For more than 40 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

As the Large Loss Project Manager for our Chesterfield location, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee Project Managers, crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• 3 - 5+ years of experience in Project Management or Estimating
• Xactimate and DASH experience preferred
• Experience working in the restoration field, with preference in disaster relief
• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• IICRC certifications strongly preferred
• Willing to travel extensively

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Compensation

The salary range listed reflects the total target annual compensation for this position, which includes both base salary and commission opportunities. Individual earnings will vary based on performance, commission achievement, and other applicable factors.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.