Service Technician - Moscow Mills

Sydenstricker Nobbe Partners; Troy (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Sydenstricker Nobbe Partners is seeking a Service Technician to diagnose and repair John Deere equipment and technology. The role involves mentoring trainees and technicians, supporting customer clinics, and performing field service as needed.

Documentation must be thorough, and work orders submitted on time. Applicants should have experience with mechanical, electrical, and hydraulic systems, with proficiency in diagnostic tools and basic computer use.

Qualifications

• Experience performing service repairs on heavy/off-road equipment.
• Experience with mechanical, electrical and hydraulic systems.
• Experience using diagnostic tools and computer functions.
• Ability to work in a team and communicate effectively.
• CDL preferred; valid driver's license required.

Responsibilities

• Diagnose and repair John Deere equipment and technology.
• Mentor Service Technician Trainees and Technicians.
• Document diagnostics and repairs thoroughly and submit on time.
• Support customer clinics and field service as required.
• Operate and maintain shop equipment safely and neatly.
• Follow safety rules and maintain knowledge of John Deere products.

Skills

Diagnostics & repairs experience

Teamwork

Communication

Computer literacy

Education

High school diploma or GED

Associates degree preferred

Tools

Service ADVISOR

Job description

Position SpecificsDepartment: ServiceReports to: Service ManagerPurpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.Responsibilities: Performs diagnostics and repairs on John Deere equipment and technology. Mentors Service Technician Trainees and Service Technicians. Conducts or supports customer clinics. Performs diagnostics and repairs in the field as required. Accountable for billable time and assigned work orders. Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information. May participate in Service EDUCATE Training programs required for the development of skills and knowledge. Operates and maintains vehicles, tools and equipment required to perform job responsibilities. Maintains a clean work area and performs work in a neat and orderly fashion. Follows all safety rules and regulations in performing work assignments. Maintains current knowledge of John Deere and competitive products.Experience, Education, Skills and Knowledge: Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred. Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty. Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment. Experience operating vehicles, tools, and equipment for diagnostic purposes. Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred. Experience working cooperatively in a team environment. Experience communicating effectively verbally and in writing. Must have an adequate toolset to perform job responsibilities High School Diploma, GED, or equivalent experience required; Associates degree preferred. Valid drivers license required; CDL (Commercial Drivers License) preferred.