Laptop Deployment Specialist: Windows Imaging & Asset Tracking

Compunnel, Inc.; Norwood (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Compunnel, Inc. is hiring an IT Project Specialist in Norwood, Ohio, to support a large-scale laptop refresh for over 400 users. The role involves imaging, configuring, and preparing Windows laptops, as well as coordinating appointments with end users. Key responsibilities include troubleshooting, asset tracking, and ensuring compliance with security standards.

Ideal candidates will have 2-5 years of IT support experience, hands-on skills with Windows imaging, and a strong customer service background.

Qualifications

• 2-5 years of IT support or end-user computing experience.
• Hands-on experience with Windows 10/11 imaging and deployment.
• Familiarity with Azure AD/Entra ID, BitLocker, VPN, and basic networking.

Responsibilities

• Image, configure, and prepare Windows laptops.
• Coordinate with end users for device swap appointments.
• Troubleshoot common hardware/software issues.

Skills

IT support experience

Windows 10/11 imaging and deployment

Customer service skills

Detail-oriented

Multi-tasking

Education

CompTIA A+

Microsoft Endpoint Administrator certification

Tools

ServiceNow

Job description

Compunnel, Inc. is hiring an IT Project Specialist in Norwood, Ohio, to support a large-scale laptop refresh for over 400 users. The role involves imaging, configuring, and preparing Windows laptops, as well as coordinating appointments with end users. Key responsibilities include troubleshooting, asset tracking, and ensuring compliance with security standards.

Ideal candidates will have 2-5 years of IT support experience, hands-on skills with Windows imaging, and a strong customer service background.