Lansing - MEDICAL ASSISTANT

Sparrow Health System; Lansing (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Lansing is seeking a compassionate Medical Assistant to ensure efficient patient processing and care. The role involves preparing patients for exams, administering medications, and maintaining patient records. Ideal candidates will have a high school diploma, relevant clinical experience, and strong communication skills. Join a team dedicated to patient care and quality service.

Qualifications

• Six months of specialty clinic experience may be required for certain clinics.
• Relevant clinical experience within the past 5 years or recent completion of a medical assistant program.

Responsibilities

• Prepares patients for examinations and documents information accurately.
• Administers oral and injectable medications and communicates prescriptions to pharmacies.
• Schedules tests and referral appointments.

Skills

Communication

Teamwork

Patient Care

Education

High school diploma or GED

Completion of an accredited medical assistant program

Tools

EMR systems

Job description

Refer Save Apply

Job ID: 48939

Positions Location: Lansing, MI

Job Description

General Purpose of Job: Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.

Essential Duties

This job description covers the minimum essential duties assigned regularly. Caregivers may be asked to perform additional duties as assigned by their leader. Duties may be modified at leadership's discretion.

• Prepares patients for examinations, obtains vital signs and chief complaints, and documents information accurately.
• Performs laboratory and diagnostic tests.
• Answers, screens, and triages telephone calls; takes accurate messages and distributes them appropriately.
• Schedules tests and referral appointments.
• Administers oral and injectable medications; communicates prescriptions to pharmacies.
• Promotes patient and family education and provides an educational environment.
• Works on gaps in care registries to enhance care quality.
• Maintains logs and checks (e.g., refrigerator temps, medications, oxygen).
• Participates in in-services, committees, and assists in quality control and policy development.
• Inventories, orders, and restocks supplies.
• Maintains and cleans equipment and ensures environmental safety.
• Provides clerical and clinical services as needed; cross-trained for both.

Job Requirements

General Requirements

• Respects patient privacy following HIPAA policies.
• Adheres to ICARE values: Innovation, Compassion, Accountability, Respect, Excellence.
• Models inclusive behaviors and supports a welcoming environment.
• Communicates effectively using AIDET principles.
• Works safely and reports hazards promptly.

Work Experience

• Six months of specialty clinic experience may be required for certain clinics.
• Relevant clinical experience within the past 5 years; or recent completion of a medical assistant program.
• Previous medical office experience preferred.
• Experience with EMR systems preferred.

Education

• High school diploma or GED.
• Completion of an accredited medical assistant program, including externship, OR at least 5 years of relevant Sparrow medical assistant experience.

Specialized Knowledge and Skills

• Ability to provide age-specific patient care considering physical, safety, psychosocial, and educational needs.
• Visual and auditory acuity to monitor patient conditions and operate equipment.
• Positive team attitude and effective interpersonal communication skills.
• Ability to work efficiently in an EMR environment.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Patient Services/Nursing Support

Requirements:

Shift: Days

Degree Level: High School / GED

Status: Full-time

Facility Match: Any

Experience Level: New Grad