East Lansing - MEDICAL ASSISTANT

Sparrow Health System; Lansing (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate and efficient Medical Assistant to join their team. This role involves providing high-quality patient care, preparing patients for examinations, and performing laboratory tests. You will play a vital part in enhancing patient experiences by effectively communicating and ensuring compliance with care protocols. The ideal candidate will have a strong background in patient services and be adept at using EMR systems. This position offers an opportunity to grow within a supportive environment that values inclusivity and diversity.

Qualifications

• Completion of an accredited medical assistant program or 5 years of experience.
• Six months of specialty clinic experience may be required.

Responsibilities

• Prepare patients for examination and document vital signs accurately.
• Administer medications and engage in patient education.

Skills

Patient Care

Communication Skills

EMR Systems

Vital Signs Monitoring

Laboratory Testing

Education

High School Diploma or GED

Medical Assistant Program

Tools

EMR Software

Job description

Refer Save Apply

Job ID: 49072

Positions Location: East Lansing, MI

Job Description

General Purpose of Job: Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.

Essential Duties:

This job description covers the minimum essential duties assigned regularly. Associates may be asked to perform additional duties as assigned by their leader. Leadership reserves the right to modify duties.

• Prepares patients for examination, obtains vital signs and chief complaint, and documents information accurately.
• Performs laboratory and diagnostic testing.
• Answers, screens, and triages telephone calls; takes accurate messages and distributes them appropriately within practice guidelines.
• Schedules tests and referral appointments for patients.
• Administers oral and injectable medications; communicates prescriptions to pharmacies.
• Engages in patient and family education, promoting understanding and compliance.
• Works on gaps in care registries to improve care quality.
• Maintains logs and checks (e.g., refrigerator temps, medications, oxygen).
• Participates in in-services, committees, and quality control initiatives; may assist in developing practice policies.
• Inventories, orders, and restocks supplies as needed.
• Maintains and cleans equipment and ensures environmental safety.
• Provides clerical and clinical services as needed, with cross-training to support practice flow.

Job Requirements

General Requirements: Demonstrates knowledge of and respects patient privacy per HIPAA; adheres to ICARE values; promotes diversity and inclusivity; communicates effectively using AIDET; works safely and reports hazards.

Work Experience: Six months of specialty clinic experience may be required; relevant clinical experience within past 5 years or completion of a medical assistant program in past 2 years. Prior medical office experience preferred.

Preferred Qualifications: Medical Assistant Certification; experience with EMR systems.

Education: High school diploma or GED; completion of an accredited medical assistant program with externship, or at least 5 years of medical assistant experience.

Knowledge and Skills: Ability to provide age-appropriate patient care; monitor patient condition; effective communication skills; ability to operate in an EMR environment; EMR experience preferred.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Patient Services/Nursing Support

Requirements:

• Shift: Days
• Degree: High School / GED
• Status: Full-time
• Experience Level: New Grad
• Facility Match: Any