East Lansing - MEDICAL ASSISTANT

Sparrow Health System; East Lansing (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant to join their patient services team. In this vital role, you will be responsible for ensuring a smooth patient experience by preparing patients for examinations, taking vital signs, and assisting with clinical tasks under the guidance of healthcare professionals. This position offers the opportunity to work in a supportive environment where compassion and teamwork are valued. If you are passionate about providing quality patient care and eager to make a difference in the lives of others, this role is perfect for you.

Qualifications

• Completion of an accredited medical assistant program or relevant clinical experience.
• Ability to provide age-specific care and communicate effectively.

Responsibilities

• Prepares patients for examination and obtains vital signs.
• Schedules tests and manages patient referrals.
• Administers medications and engages in patient education.

Skills

Patient Care

Communication Skills

EMR Experience

Vital Signs Monitoring

Teamwork

Education

High School Diploma or GED

Medical Assistant Program

Tools

Electronic Medical Records (EMR)

Job description

Job ID:49072 Positions Location: East Lansing, MI Job Description General Purpose of Job:
Description:

Positions Location: East Lansing, MI

Job Description

General Purpose of Job:

Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.


• Performs laboratory and diagnostic testing.


• Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.


• Schedules tests and referral appointments for patients.


• Administers oral and injectable medication. Phones prescriptions to pharmacies.


• Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.


• Works gaps in care registries to help improve the quality of care.


• Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)


• Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.


• Inventories, orders and restocks areas as necessary.


• Maintains and cleans equipment and environmental safety as required.


• Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.

Job Requirements

General Requirements	* Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. * Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). * Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. * Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). * Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
Work Experience	* Specialty clinics may require six months specialty experience * Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years. * Previous work experience in medical office setting. Preferred * MA Certification. Preferred. * Experience with an EMR. Preferred.
Education	* High school diploma or GED * Completion of an accredited medical assistant program, including an externship OR a minimum of 5 years of Sparrow medical assistant experience in a clinical capacity
Specialized Knowledge and Skills	* Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level. * Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment * Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers. * Ability to work in an EMR environment * Experience with an EMR preferred

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family
Patient Services/Nursing Support
Requirements:

Shift	Days
Degree Type / Education Level	High School / GED
Status	Full-time
Facility	Match Any
Experience Level	New Grad