Language Justice Coordinator: Interpreter Programs & Training

Masa; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

Masa’s Language Justice Program Coordinator will play a key role in outreach, recruitment, and enrollment of interpreters; implement classes to support professional goals; manage the Community of Interpreter Program and dispatch services in NYC. The ideal candidate has experience in adult education and strong project management to ensure timely delivery of quality language services.

This in-person, full-time role (40 hrs/week) runs through June 30, 2027 with potential extension depending on

Qualifications

• Fluency in Spanish and English is required.
• Bachelor's degree in Business Administration, Community/Economic Development, or a related field.
• 2–4 years of experience in nonprofit program management, community organizing, adult education, and/or working within cooperative enterprises.
• Strong group facilitation and conflict-resolution skills; ability to simplify complex business and legal concepts for diverse audiences.
• Exceptional communication skills with a proven track record of guiding diverse stakeholder groups toward consensus, especially with immigrant, underserved and marginalized communities.
• Strong commitment to language justice, racial equity, economic justice and experience working directly alongside low-income, immigrant, or marginalized communities.
• Knowledge, or willingness to learn, about worker cooperative models and collective decision-making frameworks.
• Experience supporting groups through follow-up, planning, outreach, or organizational development.
• Ability to organize multiple participants, activities, deadlines, and records.
• Ability to work independently while collaborating effectively with team members and community partners.
• Proficiency with email, spreadsheets, online meeting platforms, and database or customer relationship management systems.
• Experience developing outreach materials, workshops, work plans, and/or progress reports.
• Fluency in an Indigenous language spoken by the participating community.
• Previous experience providing interpretation or translation services.
• Experience using Salesforce or another client, contact, or program-management database.
• Facilitation, conflict-resolution, and group-process skills.
• Familiarity with New York City community-based organizations and immigrant-serving networks.

Responsibilities

• Lead recruitment, outreach, and enrollment efforts.
• Coordinate the selection and onboarding process for potential cooperative members.
• Regularly meet with worker cooperative training participants individually to assess their needs, concerns, availability, commitment, training needs, and barriers that affect their participation.
• Provide technical assistance and engage consultants to provide training in business planning, democratic management, governance, legal, cooperative accounting, leadership development, decision-making, collective leadership models and cooperative development best practice.
• Develop a workplan and coordinate weekly working group and bi-weekly group meetings to ensure progress toward incorporating the worker cooperative.
• Remain abreast of and address group dynamics that may hinder progress.
• Support group in developing key documents and procedures for worker cooperative incorporation.
• Secure training opportunities for interpreters to continue to develop their practice and expand their menu of services.
• Maintain accurate records of participants, communications, attendance, progress, and outstanding need.
• Coordinate with organizational leadership and external partners to ensure continued alignment.
• Promote inclusive, transparent, equitable and language-justice-centered practices throughout the worker cooperative development process that centers indigenous speakers and original goals.
• Prepare progress updates, reports, recommendations, and documentation regarding the cooperative’s development.

Skills

Bilingual: Spanish & English

Facilitation

Conflict resolution

Communication

Independent with teamwork

Organizing multiple participants

Non-profit program management

Community organizing

Language justice advocacy

Knowledge of worker cooperatives

Experience with CRM

NYC immigrant networks knowledge

Education

Bachelor's degree in Business Administration, Community/Economic Development, or related field

Tools

Salesforce

Job description

Masa’s Language Justice Program Coordinator will play a key role in outreach, recruitment, and enrollment of interpreters; implement classes to support professional goals; manage the Community of Interpreter Program and dispatch services in NYC. The ideal candidate has experience in adult education and strong project management to ensure timely delivery of quality language services.

This in-person, full-time role (40 hrs/week) runs through June 30, 2027 with potential extension depending on