Landscaping Operations Manager - Orlando

The Lewis Group; Orlando (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

The Lewis Group in Orlando, FL is seeking an Operations Manager to lead the Operational Service Center and oversee field staff. You will ensure adherence to company policies and core values while driving performance and safety across projects.

You will manage budgets, coordinate with Project Management, and develop performance plans. Expect 30–50% field time, on-call duties, and a focus on high-quality service delivery.

Qualifications

• Excellent written and verbal communication skills.
• Ability to lead a team of field staff and supervisors.
• Strong safety culture awareness and OSHA familiarity.

Responsibilities

• Lead Field Supervisors in delivering Environmental Contracting Services.
• Foster safety culture and ensure OSHA compliance.
• Provide coaching and performance feedback to staff.
• Develop and monitor Performance Improvement Plans (PIPs).
• Manage controllable operating expenses.
• Coordinate with Project Management to define scope.
• Model and reinforce core values: Safety, Integrity, Accountability, Quality.
• Support onboarding of new field employees.
• Conduct annual performance reviews for Field Staff.
• Maintain client relationships and ensure high-quality service delivery.
• Spend 30–50% of time in the field for site safety and quality.
• Collaborate with Waste Manager on hazardous/non-hazardous materials compliance.
• Lead monthly operations meetings.
• Pursue personal professional development.

Skills

Leadership

Safety culture

Coaching & feedback

Performance management

Communication

Driver's license

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Description

The Operations Manager is responsible for the effective and efficient operation of the Operational Service Center. This role provides leadership, direction, and oversight to all assigned field staff, ensuring adherence to company policies, procedures, and core values.

Requirements

Primary Responsibilities

• Lead Field Supervisors in delivering Environmental Contracting Services in alignment with company standards.
• Foster and maintain a strong safety culture by ensuring compliance with company core values, OSHA regulations, and safety initiatives in coordination with the Director of Health and Safety.
• Provide consistent accountability, coaching, and immediate performance feedback to operational staff.
• Develop, implement, and monitor Performance Improvement Plans (PIPs) to ensure field staff meet established performance expectations.
• Manage controllable operating expenses—including labor, materials, and equipment—to maintain profitable operations.
• Partner with Project Management to define project scope and ensure execution aligns with client contracts.
• Model and reinforce the company’s core values: Safety, Integrity, Accountability, and Quality.
• Support the Operations Coordinator in onboarding new field employees, ensuring they understand job responsibilities, safety requirements, documentation processes, and on-call expectations.
• Conduct annual performance reviews for all Field Staff, providing balanced feedback and establishing goals and training plans for the upcoming year.
• Maintain strong client relationships by proactively addressing concerns and ensuring high-quality service delivery.
• Spend 30–50% of work time in the field to monitor job site safety and quality.
• Collaborate with the Waste Manager to ensure strict compliance with all regulations governing hazardous and non-hazardous materials.
• Lead and participate in monthly operations meetings to strengthen team leadership and communication.
• Take ownership of personal professional development to support continuous improvement.

Expected Results

• Maintain rolling turnover at or below 15%.
• Maintain unbillable expectations
• Achieve zero environmental agency violations.
• Achieve zero reportable OSHA injuries.

Qualifications

• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Proven ability to lead a team of 4–6 direct reports.
• Demonstrated ability to set and achieve high performance standards.
• Valid driver’s license with a clean MVR and background check.
• Ability to work a flexible schedule, including weekends and 24-hour on-call availability.
• Strong commitment to Safety, Quality, Integrity, and Teamwork.
• OSHA 40-hour and related safety training preferred.
• Prior managerial experience in environmental or general contracting required.

Physical Requirements

• Ability to lift up to 60 lbs.
• Ability to wear a respirator.
• Ability to work in extreme weather conditions.
• Ability to stand and perform physical tasks for extended periods.
• Frequent sitting, standing, walking, grasping, and reaching.
• Manual dexterity to operate computers and related equipment.
• Ability to travel for client meetings as needed.
• Ability to participate in training sessions, presentations, and meetings.
• Willingness to work overtime to meet project deadlines.

Additional Requirements

Lewis will provide a comprehensive medical exam, enrollment in the company’s random drug and alcohol program, OSHA 40-hour CFR 1910.120 HAZWOPER training, and other job-specific training required for daily operations.

Equal Opportunity

Lewis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.