Landscaping Account Manager

Heritage-Landscapes; Novato (CA); On-site; USD 113,000 - 138,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

401(k) with match

Paid time off

Company vehicle

Job summary

Heritage Landscapes in Novato, CA, is seeking a Landscaping Account Manager to lead high-end residential estate care programs from proposal through ongoing account lifecycle.

You will act as the primary contact for your client portfolios, manage site conditions, coordinate with field crews, and oversee billing and project enhancements.

This full-time role offers a base salary of $125,000 per year plus company profit sharing, health benefits, a 401(k) match, and a company vehicle.

Qualifications

• 3–5+ years in high-end residential landscape maintenance or related management.
• Experience with multi-property recurring revenue budgets and billing/A/R.
• Know-how of Northern California plant materials and smart irrigation systems.

Responsibilities

• Meet with prospective clients to assess goals and establish relationships.
• Develop and estimate custom estate care programs and contracts.
• Present proposals, close sales, and manage enhancement projects.
• Oversee billing, site schedules, and coordination with field teams.

Skills

Account management

Client relations

Estimating

Billing & A/R

Plant knowledge

Irrigation systems

Tools

Estimating software

Accounting software

Job description

About Us & Job Overview

For over 40 years, Heritage Landscapes has partnered with clients, landscape architects, and general contractors to create and care for high-end residential outdoor living spaces. Serving the Bay Area—including Marin, Sonoma, Napa, and San Francisco counties,we are dedicated to long-term client relationships, exceptional landscape craftsmanship, and environmental stewardship.

We are seeking a versatile, high-performing Landscaping Account Manager to join our growing team.In this full account lifecycle role, you will serve as the primary point of contact for high-end residential landscape maintenance account portfolios. If you are a landscape professional who loves fine gardening & horticulture, thrives on proactive estate care & enhancements, and excels at high-touch client relations, this role is for you.

Core Responsibilities

New Account Sales

• Meet directly with prospective residential estate clients to discover property goals, assess site conditions, and establish initial client relations.
• Develop and estimate custom, comprehensive estate care programs tailored to the specific needs of the clients and the properties.
• Present formal maintenance contracts to clients, navigate revisions, and close new sales agreements.

Relationship Building, Client Retention & Enhancement Sales

• Perform proactive, consistent and timely property walkthroughs with existing clients to review garden health, ensure meticulous quality standards, and secure long-term contract loyalty.
• Identify upgrade & enhancement opportunities on new & existing estates and build precise, itemized estimates for enhancement projects.
• Present proposals to clients, close sales contracts and manage enhancement projects.

Client Communication, Account Management & Financial Oversight

• Serve as the primary point of contact for your account portfolio, keeping clients fully informed throughout the ongoing account lifecycle.
• Direct project & planting layouts, to ensure enhancement design specifications are executed flawlessly. Procure premium plants, custom hardscape materials, and specialized site equipment ahead of production timelines
• Coordinate seamlessly with Field Supervisors and Crew Leaders to translate client design expectations into actionable field maintenance schedules.
• Manage overall maintenance routing efficiency, track ongoing job costing data, and handle client change-orders proactively in real time.
• Oversee the portfolio billing lifecycle: generate timely invoices based enhancement completion, track accounts receivable (A/R) for maintenance contracts & enhancement projects, and manage client collections to secure positive project cash flow.

Qualifications & Skills

• 3–5+ years of experience in high-end residential landscape maintenance management, green-industry contract sales, or premium estate property management.
• Proven capability estimating custom service work, managing multi-property recurring revenue budgets, and professionally handling billing and A/R collections.
• Strong understanding of Northern California plant materials, organic fine gardening practices, tree/shrub pathology, microclimates, and smart irrigation systems. Proficiency with digital estimating/accounting software.
• Elite relationship-building skills with a background providing consultative, high-touch communication to clients and trade partners. Exceptional conflict-resolution skills.
• Exceptional organizational skills with the ability to pivot seamlessly from a prospective sales presentation to a technical field diagnostic meeting with production teams.

Compensation & Benefits

• Base Salary : $125,000 / year plus company-wide profit sharing.
• Health Benefits : Medical, Dental & Vision insurance plans.
• Retirement : 401(k) plan with company match.
• Paid Time Off : Vacation & Paid Sick Leave
• Company Vehicle: provided for site visits & professional use.