Landscape Maintenance Manager

Frey Consulting Group; Austin (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vehicle allowance

Job summary

AlphaStaffHCM is assisting a client in Austin, TX to hire a Landscape Maintenance Manager who will lead commercial landscape maintenance for multifamily communities, banks, and office properties. The role focuses on inspections, crew supervision, client communication, and ensuring service quality.

You will coordinate with field crews, document site conditions, and identify opportunities to expand services while maintaining high client satisfaction.

Qualifications

• Experience managing commercial landscape maintenance accounts.
• Knowledge of commercial landscaping operations.
• Strong customer service and relationship management skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple properties and priorities.

Responsibilities

• Manage relationships with commercial landscape maintenance clients including multifamily communities, banks, office buildings, and other commercial properties.
• Conduct routine site visits and property inspections to ensure contractual services are being completed properly.
• Serve as the primary liaison between clients and landscape maintenance crews.
• Verify quality and completion of maintenance services including mowing, weed eating, pruning, and general landscape upkeep.
• Communicate customer requests, concerns, and service expectations to field crews.
• Identify and propose additional service opportunities, enhancements, and maintenance recommendations.
• Prepare and present bids for additional work and account enhancements.
• Resolve customer concerns and ensure high levels of client satisfaction and retention.
• Document site conditions, photos, and service notes using CompanyCam and internal systems.
• Coordinate with operations teams to ensure all service commitments are executed efficiently and on schedule.

Skills

Customer service

Relationship management

Communication skills

Tools

CompanyCam

Job description

Explore opportunities to grow your career with us or one of our clients

A client of AlphaStaffHCM is looking for a Landscape Maintenance Manager to join their team. The company is a growing commercial landscaping provider serving multifamily communities, banks, office buildings, and other commercial properties throughout Central Texas. Known for its customer-focused approach and commitment to service excellence, the organization offers a collaborative environment where Account Managers play a critical role in maintaining client satisfaction, ensuring quality work, and identifying opportunities for account growth.

Day to day:

• The Landscape Maintenance Manager serves as the primary point of contact for commercial landscape maintenance clients throughout the Austin market. This person is responsible for conducting regular property inspections, ensuring maintenance crews are delivering services to company standards, communicating directly with clients, and identifying opportunities for additional services. The role acts as the liaison between customers and field teams, ensuring clear communication and exceptional service delivery across assigned accounts.

Key responsibilities:

• Manage relationships with commercial landscape maintenance clients including multifamily communities, banks, office buildings, and other commercial properties
• Conduct routine site visits and property inspections to ensure contractual services are being completed properly
• Serve as the primary liaison between clients and landscape maintenance crews
• Verify quality and completion of maintenance services including mowing, weed eating, pruning, and general landscape upkeep
• Communicate customer requests, concerns, and service expectations to field crews
• Identify and propose additional service opportunities, enhancements, and maintenance recommendations
• Prepare and present bids for additional work and account enhancements
• Resolve customer concerns and ensure high levels of client satisfaction and retention
• Document site conditions, photos, and service notes using CompanyCam and internal systems
• Coordinate with operations teams to ensure all service commitments are executed efficiently and on schedule

Must have's:

• Experience managing commercial landscape maintenance accounts
• Commercial landscaping knowledge and understanding of maintenance operations
• Strong customer service and relationship management skills
• Excellent communication and organizational abilities
• Ability to manage multiple properties and priorities simultaneously
• Experience coordinating with field crews and ensuring quality standards are met
• Valid driver's license and reliable transportation

Nice to Have Qualifications:

• Bilingual in English and Spanish
• Experience working with multifamily housing communities
• Experience using CompanyCam or similar field documentation software
• Prior experience selling enhancement projects or additional landscape services

Compensation and Perks:

• Vehicle allowance
• Opportunity to work with a growing commercial landscaping organization serving the Austin market

Disclaimers

AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.