Landscape Maintenance Account Manager: Growth & Service

gothiclandscape; San Bernardino (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefit program

401K match program

9 paid holidays per year

Paid vacation & sick leave

Company paid take home vehicle, fuel,

cell phone & laptop

Career advancement

Growth and mutual loyalty

Job summary

Gothic Landscape in San Bernardino, CA is seeking a Landscape Maintenance Account Manager to strengthen client relationships, oversee production crews outdoors, and deliver timely, high-quality service.

You will manage dispatch, performance, and proposals, develop growth in key markets, and collaborate with branch teams to achieve retention, quality and profitability while upholding our service standards.

Qualifications

• 3 years+ of client & crew management within the landscape industry.
• 2-4 year college degree in a related field and/or 2-3 years landscape experience.
• Hands-on knowledge of commercial irrigation systems incl. Rain Bird IQ & WeatherTrak.
• QAL certification is highly preferred.
• Strong MS Office skills (Excel, Word, PowerPoint, Email) for proposals.
• 3+ years in customer service, sales and communication.

Responsibilities

• Create strong client relationships and ensure quality, timely service.
• Manage crew members including dispatch, performance and workload planning.
• Provide site quality assessments and communicate results internally and externally.
• Network to earn referrals and support branch growth objectives.
• Lead branch efforts to grow base contracts in targeted markets.
• Assist branch team in achieving quality, retention, growth and profitability.

Skills

Client & crew management

MS Office

Spanish bilingual

Customer service and sales

Time management & organization

Proposal writing & presentations

Education

2-4 year college degree in related field

QAL certification

Tools

Rain Bird IQ controllers

WeatherTrak systems

Job description

Gothic Landscape in San Bernardino, CA is seeking a Landscape Maintenance Account Manager to strengthen client relationships, oversee production crews outdoors, and deliver timely, high-quality service.

You will manage dispatch, performance, and proposals, develop growth in key markets, and collaborate with branch teams to achieve retention, quality and profitability while upholding our service standards.