Landscape Maintenance Account Manager

Gothic Landscape; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401K match

9 paid holidays

Paid vacation & sick leave

Company vehicle & fuel Card

Cell phone & laptop provided

Paid training & certification

Career advancement

Job summary

Gothic Landscape is seeking a hands-on Branch Manager in San Bernardino, CA to elevate client satisfaction while leading production crews. You will nurture relationships, oversee scheduling, and ensure timely, quality service on projects.

The role requires 3+ years in client/crew management within commercial landscaping, with irrigation expertise and strong MS Office skills. A bilingual Spanish speaker is highly preferred to coordinate with crews and clients.

Qualifications

• 3 years of client & crew management experience in commercial landscape.
• 2–4 year degree in a related field or 2–3 years landscape experience with leadership responsibilities.
• Hands-on knowledge of commercial irrigation systems (Rain Bird IQ, WeatherTrak).
• QAL highly preferred.
• Strong MS Office (Excel/Word/PowerPoint) and email for proposals/presentations.
• 3 years of customer service/sales experience; strong written/spoken communication.
• Spanish bilingual preferred to communicate with crew.

Responsibilities

• Create strong relationships with customers through communication and service.
• Manage crew members including dispatch, performance management, addressing complaints and planning workload.
• Provide proactive site quality reviews and communicate assessments.

Skills

Client management

Crew management

Landscape knowledge

Irrigation systems

MS Office

Sales & communication

Spanish bilingual

Education

2- or 4-year degree in related field

Tools

Rain Bird IQ controllers

WeatherTrak systems

Job description

At Gothic Landscape we are about delivering extraordinary customer service building authentic relationships not only with our clients but with our teams With ingenuity vision and dedication we transform landscapes that become the places people play work and live As the largest family owned and operated landscaping company in the nation we never forget why we do what we do and who makes it all possible Together we create something unique that keeps on growing year after year

If you enjoy working outdoors in a fast paced environment while providing quality and timely customer service to our clients and managing our production crews this position is located in San Bernardino CA

RESPONSIBILITIES

• Create strong relationships with our customers through communication and service ensuring they receive quality timely service on their projects
• Manage crew members as needed including morning dispatch performance management addressing complaints and planning assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality retention growth and profitability

SKILLS & EXPERIENCE

• 3 years of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
• 2 or 4 year college degree in a related field andor have a minimum of 2 3 years landscapehorticulture experience required to include training and managing multiple crew membersgardeners
• Hands on working knowledge and experience in commercial irrigation systems to include Rainbird IQ controllers & Weathertrak systems
• QAL is highly preferred
• Strong computer skills & highly proficient in MS Office programs to include Excel Word PowerPoint & Email is required for proposals a customer presentations
• 3 years of strong customer service sales and communication experience or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services
• Spanish Bilingual is highly preferred to communicate effectively with crew members

PERKS and PLUSES

• Healthcare benefit program & 401K match program
• 9 paid holidays per year with paid vacation & sick leave
• Company paid take home vehicle fuel card cell phone & laptop
• Fun and fast paced working environment with a great work life balance
• Paid trainingcertification and career advancement
• Gothics company culture fosters growth inspires longevity and rewards mutual loyalty

SALARY RANGE

• 80000 90000 per year specific compensation may vary based on overall skills experience and location
• Annual Bonus potential specific compensation may vary based on overall branch & individual performance

Here at Gothic Landscape we believe that your success is our success The only thing missing is YOU

OUR EEO POLICY

We are committed to providing equal employment opportunities to all employees and applicants without regard to race including traits historically associated with race such as hair texture and protective hairstyles including braids locks and twists ethnicity religion color sex including childbirth breast feeding and related medical conditions gender gender identity or expression uniform service member and veteran status marital status pregnancy age national origin ancestry citizenship status disability protected medical condition genetic information sexual orientation or any other protected status in accordance with all applicable federal state and local laws