Landscape Maintenance Account Manager

Gothic Landscape; Camarillo (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefit program

401K match

9 paid holidays per year

Paid vacation & sick leave

Company take home vehicle

Fuel card

Cell phone

Laptop

Work-life balance

Training & career advancement

Job summary

Gothic Landscape in Camarillo, CA seeks an Account Manager to build strong client relationships, dispatch crews, and ensure timely, quality service. This role starts early at 6am and involves leading field teams to deliver on contracts.

You will expand branch growth by upselling services, managing bids, and maintaining high retention. A 3+ year track record in landscape management and a related degree are preferred; bilingual Spanish helps communication with crews.

Qualifications

• Must have 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio.
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Spanish bilingual is highly preferred to communicate effectively with crew members

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Skills

Crew management

Client portfolio management

Customer service

Proposal & bids

Spanish bilingual (preferred)

Education

College degree in related field

Job description

At Gothic Landscape, we are about delivering extraordinary customer service, building authentic relationships not only with our clients, but with our teams. With ingenuity, vision and dedication, we transform landscapes that become the places people play, work and live. As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do... and who makes it all possible. Together, we create something unique that keeps on growing year after year.

Are you our next great LANDSCAPE MAINTENANCE ACCOUNT MANAGER? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews,

This position is located in Camarillo, CA with a start time of 6am, Mon-Friday. Candidates living in and/or around the Camarillo/Ventura area is highly preferred.

RESPONSIBILITIES of Account Managers will include, but not limited to:

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Are you the right fit for this role?

SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:

• Must have 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services
• Spanish Bilingual is highly preferred to communicate effectively with crew members

PERKS and PLUSES:

• Healthcare benefit program & 401K match program
• 9 paid holidays per year with paid vacation & sick leave
• Company paid take home vehicle, fuel card, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothic's company culture fosters growth, inspires longevity and rewards mutual loyalty

Salary Range

• $80,000 - $95,000 per year (specific compensation may vary based on overall skills, experience and location)
• Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)

OUR EEO POLICY

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.