Account Manager - Landscape Maintenance

Gothic Landscape; Hayward (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

9 paid holidays

Paid vacation and sick leave

Company-paid take-home vehicle

Company-paid cell phone and laptop

Paid training and professional certs

Career advancement opportunities

Fast-paced, team-oriented environment

Culture fostering growth and longevity

Job summary

Gothic Landscape in Hayward, CA is hiring a Landscape Maintenance Account Manager to lead field operations and nurture client relationships. You will manage crews, plan workloads, and develop your team to deliver exceptional service for commercial clients.

The ideal candidate has 5+ years in commercial landscaping with strong sales and customer service skills, plus experience training crews. This on-site role offers a competitive salary and growth opportunities.

Qualifications

• 5+ years of commercial landscape experience with client and crew management.
• 2-3+ years of experience training and managing multiple landscape crews.
• Strong written and verbal communication, including proposals and bids.
• Proven success managing a large portfolio of commercial landscape accounts.
• Bachelor's or 2-4 year degree preferred in related field; equivalent experience will be considered.

Responsibilities

• Build and maintain strong relationships with commercial landscape clients through communication and service.
• Lead field operations, including dispatch, workload planning, and performance management.
• Develop your team and coach staff to improve service quality.
• Identify opportunities for additional services and develop proposals and bids.
• Grow the branch's contract base in targeted market segments and areas.
• Partner with leadership to achieve goals on retention, quality, growth, and profitability.
• Act as a trusted advisor by understanding client needs and recommending solutions.

Skills

Relationship building

Team leadership

Client management

Sales skills

Communication

Problem solving

Time management

Independent work

Education

2-4 year degree preferred

Landscape/horticulture degree preferred

Job description

Hayward, CA | $80,000 - $95,000 +Annual Bonus Potential

At Gothic Landscape, we are about delivering extraordinary customer service and building authentic relationships—not only with our clients, but with our teams. With ingenuity, vision, and dedication, we transform landscapes into places where people live, work, and play.

As the nation's largest family-owned and operated commercial landscaping company, we never forget why we do what we do—and who makes it all possible.

Our people are the foundation of our success. Together, we create something unique that continues to grow year after year.

Are You Our Next Great Landscape Maintenance Account Manager?

If you're a relationship-driven leader who enjoys working outdoors, managing teams, solving problems, and delivering exceptional service to commercial landscape clients, we want to meet you!

As a Landscape Maintenance Account Manager, you will be responsible for building strong client relationships, leading field operations, developing your team, identifying opportunities for growth, and helping drive the overall success of the branch.

This position is located in Hayward, CA.

What You'll Do

As an Account Manager, you will:

• Build and maintain strong relationships with commercial landscape clients through consistent communication, responsiveness, and exceptional service.
• Ensure customers receive high-quality, timely service and that client expectations are consistently met.
• Lead and support landscape maintenance crews, including morning dispatch, workload planning, performance management, coaching, and addressing employee or customer concerns.
• Conduct proactive property and site-quality inspections and communicate findings and action plans to both clients and internal teams.
• Identify opportunities for additional services and develop proposals and bids that create value for our customers.
• Network within the market and generate referrals and new business opportunities.
• Help grow the branch's contract base within targeted market segments and geographic areas.
• Partner with branch leadership to achieve goals related to customer retention, quality, growth, employee development, and profitability
• Serve as a trusted advisor to clients by understanding their needs and proactively recommending solutions.

The ideal candidate is a confident leader who combines commercial landscape knowledge, operational leadership, customer service, and sales ability.

• Qualifications & Experience
• 5+ years of commercial landscape experience, with client and crew management experience strongly preferred.
• Proven success managing a large portfolio of commercial landscape maintenance accounts.
• 2- or 4-year college degree in horticulture, landscape management, business, or a related field preferred; equivalent industry experience will be considered.
• 2-3+ years of experience training and managing multiple landscape crews, gardeners, or field employees.
• 3+ years of customer service, sales, account management, or comparable experience.
• Strong consultative selling skills with the ability to identify opportunities and sell additional landscape services.
• Strong written and verbal communication skills, including the ability to prepare and present proposals and bids.
• Excellent time-management, organizational, and problem-solving skills.
• Strong work ethic with the ability to work independently while collaborating effectively with branch leadership and field teams.
• Ability to build trust and credibility with clients, employees, and coworkers.

Why You'll Love Working at Gothic

At Gothic Landscape, we believe your success is our success. We invest in our people and provide opportunities to build a long-term career.

Perks & Benefits

• $80,000 - $95,000 annual salary
• Annual bonus potential based on individual and branch performance
• Healthcare benefits
• 401(k) with company match
• 9 paid holidays
• Paid vacation and sick leave
• Company-paid take-home vehicle
• Company-paid cell phone and laptop
• Paid training and professional certifications
• Career advancement opportunities
• A fast-paced, team-oriented environment
• A culture that fosters growth, inspires longevity, and rewards mutual loyalty

Specific compensation may vary based on skills, experience, qualifications, and location.

Grow Your Career With Gothic Landscape