Landscape Crew Leader: Lead, Elevate Outdoor Care

BrightView Landscapes; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401k with employer contributions

Paid holidays

Vacation and sick leave

Job summary

BrightView Landscapes, LLC is seeking a Crew Leader to oversee landscape operations at client sites, directing a crew of 2–5 to complete tasks safely and efficiently to BrightView’s quality standards. You will supervise maintenance, installation, irrigation, and seasonal color management across service lines.

You will partner with the Operations Manager to train crew members, ensure equipment is maintained, and maintain strong client satisfaction through effective leadership and service delivery.

Qualifications

• BrightView Equipment certifications required.
• Experience in a landscape-related field.
• Demonstrated leadership among the team and with peers.
• Valid Driver License required.

Responsibilities

• Maintain a schedule and ensure service expectations are met.
• Surface customer problems or concerns and report back to Operations Manager.
• Assist in resolving issues with customer service when needed.
• Ensure work is performed safely and in accordance with company policies.
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded.
• Deliver services as specified on client sites.
• Work to identify more efficient ways to perform work.
• Coordinate service execution with Operations Manager.
• Oversee day-to-day site operations and delegate work to crew team members.
• Provide Operations Manager feedback on crew member(s).
• Work with Operations Manager, helping to develop and train crew members.
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order.
• Participate in branch meetings as directed.
• Accurately capture and turn in crew time logs through electronic time capture (ETC).
• Log equipment usage and maintenance cycles.

Education

BrightView Equipment certifications

Experience in a landscape-related field

Demonstrated leadership among the team and with peers

Valid Driver License

Job description

BrightView Landscapes, LLC is seeking a Crew Leader to oversee landscape operations at client sites, directing a crew of 2–5 to complete tasks safely and efficiently to BrightView’s quality standards. You will supervise maintenance, installation, irrigation, and seasonal color management across service lines.

You will partner with the Operations Manager to train crew members, ensure equipment is maintained, and maintain strong client satisfaction through effective leadership and service delivery.