Landscape Account Manager — Field Ops & Client Relations

Gabriel Group; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision

401(k)

Job summary

Landscape Workshop is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. You will oversee maintenance crews, nurture client relationships, manage budgets, and ensure projects meet quality standards.

Competitive salary with performance incentives, a company vehicle, and comprehensive benefits including medical, dental, vision, and 401(k) plans are offered to support a growth‑focused, collaborative team environment.

Qualifications

• Minimum 2 years managing landscape maintenance crews and working directly with customers.
• Hands-on leadership and a strong work ethic.
• Bachelor’s degree preferred but not required or equivalent industry experience.

Responsibilities

• Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.
• Build strong customer relationships through communication, regular site visits, and proactive problem-solving.
• Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.
• Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.
• Maintain a safe working environment for employees, clients, and the public.
• Apply LW methodology and enforce high project standards.
• Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.
• Track and report team hours, expenses, and additional sales weekly.
• Assist Branch Manager with project budgets and facilitate client meetings.
• Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.
• Communicate business development opportunities effectively with the team and sales representatives.

Skills

Leadership

Customer service

Communication

Time management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Excel

Outlook

Job description

Landscape Workshop is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. You will oversee maintenance crews, nurture client relationships, manage budgets, and ensure projects meet quality standards.

Competitive salary with performance incentives, a company vehicle, and comprehensive benefits including medical, dental, vision, and 401(k) plans are offered to support a growth‑focused, collaborative team environment.