Account Manager - Landscape Maintenance Leader

Gabriel Group; Eastfield (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision, and 401(k)

Job summary

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role oversees maintenance crews, customer relationships, and branch operations, reporting to the General Manager with a focus on outstanding client experiences.

Responsibilities include managing daily crew operations, building durable customer relationships, allocating resources, and supporting field leaders with training and safety standards.

Qualifications

• Minimum 2 years managing landscape maintenance crews and working directly with customers.
• Proficient in Microsoft Word, Excel, and Outlook.
• Bachelor’s degree preferred but not required (or equivalent industry experience).

Responsibilities

• Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.
• Build strong customer relationships through communication, regular site visits, and proactive problem-solving.
• Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.
• Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.
• Maintain a safe working environment for employees, clients, and the public.
• Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.
• Track and report team hours, expenses, and additional sales weekly.
• Assist Branch Manager with project budgets and facilitate client meetings.
• Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.
• Communicate business development opportunities effectively with the team and sales representatives.

Skills

Leadership

Customer relationships

Communication

Hands-on leadership

Problem-solving

Education

Bachelor’s degree preferred or equivalent industry experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role oversees maintenance crews, customer relationships, and branch operations, reporting to the General Manager with a focus on outstanding client experiences.

Responsibilities include managing daily crew operations, building durable customer relationships, allocating resources, and supporting field leaders with training and safety standards.