Account Manager, Landscaping Ops & Client Relations

Gabriel Group; Grandview (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary with performance IN

Company vehicle

Medical, dental, vision, and 401(k)

Job summary

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role centers on overseeing maintenance crews, nurturing client relationships, and ensuring branch operations run smoothly.

Ideal candidates bring hands-on leadership, a focus on outstanding client experiences, and a track record of coordinating resources, scheduling, and safety compliance across sites. Bachelor's degree preferred but not required.

Qualifications

• Minimum 2 years managing landscape maintenance crews and working directly with customers.
• Proven leadership skills and hands-on approach.
• Proficiency with Microsoft Word, Excel and Outlook.

Responsibilities

• Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.
• Build strong customer relationships through communication, regular site visits, and proactive problem-solving.
• Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.
• Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.
• Maintain a safe working environment for employees, clients, and the public.
• Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.
• Track and report team hours, expenses, and additional sales weekly.

Skills

Crew management

Customer relations

Hands-on leadership

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role centers on overseeing maintenance crews, nurturing client relationships, and ensuring branch operations run smoothly.

Ideal candidates bring hands-on leadership, a focus on outstanding client experiences, and a track record of coordinating resources, scheduling, and safety compliance across sites. Bachelor's degree preferred but not required.