Land Sport Operations Supervisor

Whitewater; Charlotte (NC); On-site; USD 120,000 - 130,000; Full time

Job summary

A leading company in recreational facilities, Whitewater, is seeking a Land Sport Operations Supervisor to lead a team providing exceptional experiences in outdoor activities. The role requires strong leadership, operational oversight, and the ability to maintain high safety standards while engaging with guests. Additional responsibilities include ensuring equipment maintenance and team training, making it a multifaceted role vital to the success of their operations.

Benefits

Access to Whitewater Center's pass activities

Staff discount program

Health, Dental, Vision, FSA

401K

Qualifications

• Strong understanding of operational systems for low/high challenge courses.
• Current First Aid and CPR certification is required.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Manage daily operations of all Land Sports activities.
• Ensure safety standards and excellent guest experience.
• Involvement in maintenance and inspections of activity equipment.

Skills

Leadership

Public speaking

Problem solving

Education

Degree in Commercial Recreation or Outdoor Education

Job description

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The Land Sport Operations Supervisor at the Whitewater Center (Whitewater) assists in leading the team of front-line staff responsible for assisting and guiding guests through the Whitewater Center’s land-based activities. The ability to train and coach staff is critical to the success of this role, as is effective problem solving and strategic thinking. The Land Sport Operations Supervisor is an on-site, full-time, benefits eligible position that reports to the Land Sport Operations Manager.

Responsibilities

• Responsible for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
• Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
• Ensure that the team maintains high safety standards and provides for excellent guest experience.
• Involvement in basic maintenance and inspections of all activity equipment and structures.
• Maintain up-to-date skill sets and abilities in all Land areas and provide field support as necessary.
• Other duties as assigned.
  
  

Requirements

• Strong understanding of operational systems for low/high challenge courses and climbing walls.
• Strong leadership and public speaking skills.
• Ability to effectively supervise a team.
• Self-motivated, adaptable, and focused on the guest experience.
• Current First Aid and CPR certification.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
  
  

Preferred Qualifications

• A degree in Commercial Recreation, Outdoor Education, or related field.
  
  

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 75 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.
  
  

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401K
  
  

Overview Of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Recreational Facilities

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