Lana'i Luxury Resort Server: Sensei Experience

Four Seasons Hotels Ltd; Lanai City (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly rate: $18

Complimentary employee meals & dry‑cle

Uniform dry cleaning

Inclusive employee engagement events

Learning and development programs

Vibrant employee culture

Job summary

Sensei Lanai, A Four Seasons Resort, invites skilled servers to deliver exceptional guest experiences on the island of Lanai. You will guide guests through the dining journey, enter precise orders, and coordinate with kitchen staff to ensure timely service in a luxury setting.

Responsibilities include attending to guests, suggesting menu options, maintaining elegant dining spaces, and processing payments while upholding the Four Seasons standards of warmth and attentiveness.

Qualifications

• Legal work authorization in the United States is required.
• Hawaii Food Handler’s Card is required for this role.
• TB clearance card is required by Hawaii State Department of Health.
• Maui Liquor Card is preferred but not required.

Responsibilities

• Greet guests and guide them through menu selections with detailed product knowledge.
• Enter orders accurately into the POS system and coordinate with the kitchen for timely service.
• Deliver food and beverages, ensuring quality standards and dietary requirements are met.
• Anticipate guest needs, offer recommendations, and resolve questions or special requests.
• Maintain reservations and guest information to support a smooth service flow.
• Perform table service duties, including water service, clearing, and resetting tables to luxury standards.
• Process guest checks and payments according to procedures.
• Assist with opening, closing, and setup of dining areas and service stations.
• Uphold luxury hospitality standards and create a warm, welcoming atmosphere.

Skills

Legal work authorization in the United

Hawaii Food Handler’s Card

TB clearance

Maui Liquor Card (preferred)

POS system knowledge

Guest service mindset

Tools

POS system

Job description

Sensei Lanai, A Four Seasons Resort, invites skilled servers to deliver exceptional guest experiences on the island of Lanai. You will guide guests through the dining journey, enter precise orders, and coordinate with kitchen staff to ensure timely service in a luxury setting.

Responsibilities include attending to guests, suggesting menu options, maintaining elegant dining spaces, and processing payments while upholding the Four Seasons standards of warmth and attentiveness.