LAN Field Technician

Kinsley Power Systems; Kansas City (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

A woman-owned small business is seeking a LAN/WAN Analyst to support its operations in Kansas City, MO. The role involves providing technical support for Windows desktops and Microsoft Office, troubleshooting LAN issues, and performing field office visits. Candidates must have 5 to 7 years of experience and be able to pass a Public Trust background investigation. This position offers a chance to work with a dynamic team in a growing business.

Qualifications

• 5 to 7 years of experience in LAN/WAN analysis.
• Ability to pass a Public Trust background investigation.
• Pre-screening of candidates before submittal is preferred.

Responsibilities

• Provide support for Baseline desktop systems and Microsoft Office Suite.
• Perform LAN administration for Windows 2012/2016 servers.
• Diagnose and resolve LAN configuration problems.
• Install and support telecommunications hardware.
• Perform field office visits and root cause analysis.

Skills

Technical support for Windows desktop and Microsoft Office Suite

LAN administration skills

Troubleshooting LAN issues

Knowledge of TCP/IP

Experience with network printer installation

Data backup and restoration

Job description

Sebenza LLC is a woman owned small business operating out of Glenn Dale, MD. We currently have an opening for a LAN/WAN Analyst to support our contract in Kansas City, MO .

The following are the required tasks that are expected for this position; other duties may be required as they are assigned.

• Provide support for client Baseline desktop (Windows 7 & Windows 10) and the Microsoft Office Suite;
• Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis;
• Perform LAN Administration for Windows 2012/2016 servers;
• Install workstation and file server software and hardware- locally and via remote;
• Diagnose and resolve LAN configuration problems;
• Evaluate and diagnose cabling, software and hardware problems;
• Install and support of telecommunications hardware;
• Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
• Email User support
• Data backup and restoration
• Provide technical support for webcast/video teleconferences
• Security patches and software upgrade surge support
• Support technology upgrades – both hardware and software;
• Perform field office visits
• Perform root cause analysis
• Documentation of standard IT processes and procedures.

Required skills:

• 5 to 7 years of experience

Subcontractor must be able to submit to and pass a “Public Trust” background investigation. In order to maximize time and reduce risk, the vendor should perform a pre-screening of candidate before submittal.