Lakeside Service Coordinator – Detail‑Oriented Admin Pro

West Alton Marina, LLC; Alton Bay (NH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

IRA Match

Health insurance

Paid time off

Paid holidays after year one

Job summary

West Alton Marina, LLC – Alton Bay, NH is seeking a detail-driven Service Coordinator to anchor the service department. You will manage data entry, parts procurement, and billing, ensuring accurate work orders and organized records.

A technical background is not required, but strong organization and precision are essential. We offer year-round full-time employment with a stable schedule, comprehensive benefits, and a supportive, lakeside work environment that serves 400+ dock and storage

Qualifications

• High school diploma or equivalent required.
• Associate degree in Business Administration, Accounting, Office Technology or related field preferred.
• 1+ years of experience in data entry, dispatch, auto/powersports parts, medical/dental office coordination, veterinary administration, or logistics support.
• Professional phone demeanor and a valid driver's license required.
• Strong attention to detail and organizational skills.

Responsibilities

• Open clear, detailed work order tickets from customer requests and seasonal launch/storage forms; track physical job folders moving through the shop’s visual bin system.
• Look up OEM parts numbers using manufacturer software (Mercury, Volvo Penta), place supplier orders, verify packing slips upon delivery, and tag parts directly to work orders.
• Review completed job notes from technicians, reconcile parts and labor against estimates, generate final customer invoices, and submit warranty claims into manufacturer portals.
• Maintain strict daily accountability for the central customer key box, update real-time boat movement on yard storage charts, and manage the general service inbox.

Skills

Attention to detail

Process discipline

Administrative skills

Computer proficiency

Education

High school diploma or equivalent

Associate degree preferred

Tools

Mercury software

Volvo Penta software

Job description

West Alton Marina, LLC – Alton Bay, NH is seeking a detail-driven Service Coordinator to anchor the service department. You will manage data entry, parts procurement, and billing, ensuring accurate work orders and organized records.

A technical background is not required, but strong organization and precision are essential. We offer year-round full-time employment with a stable schedule, comprehensive benefits, and a supportive, lakeside work environment that serves 400+ dock and storage