Laid-Back Luxury Host: OpenTable & Growth Opportunities

Palm Palm

Pittsburgh (Allegheny County)

On-site

USD 22,041 - 34,440

Full time

14 days+

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Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Palm Palm in Pittsburgh is seeking a Host/Hostess to warmly welcome guests, coordinate seating, and manage the OpenTable flow to ensure a smooth shift. You are the first impression of our new dining destination rooted in laid-back luxury.

The ideal candidate is friendly, calm under pressure, detail‑oriented, and available weekends, holidays, and evenings. Prior host/guest service experience a plus; you love making guests feel seen and at home.

Qualifications

Prior host/hostess or guest service experience is a plus.
Friendly, calm under pressure, and passionate about people.
Eye for detail and instinct for hospitality.
Weekend, holiday, and evening availability.
Love for making guests feel seen, valued, and at home.

Responsibilities

Greet guests with a genuine smile and a calm, confident presence.
Manage the reservation system using OpenTable and ensure smooth flow of service.
Coordinate seating based on guest preferences, pacing, and server sections.
Be aware of special occasions, VIPs, and custom guest requests.
Maintain a clean, organized, and visually welcoming host stand and entry.
Collaborate with servers, bar, and management to create seamless guest experiences.
Set the tone for the shift—cool under pressure, warm with every guest.